Desk Clerk - The Courtyards at Orange Grove (Graveyard)

Mercy HousingNorth Highlands, CA
$20 - $22Onsite

About The Position

The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team. We encourage candidates with lived experience to apply. This is an on-site position.

Requirements

  • High school diploma or equivalent
  • General office experience
  • Work with diverse and vulnerable populations who have experienced homelessness
  • Treat a variety of people with respect and compassion
  • Maintain confidentiality

Responsibilities

  • Providing customer service to residents
  • Monitoring residents and visitors in and out of the building
  • Providing security to the property
  • Communicating appropriately and adequately with the proper authorities and Property team
  • Answer telephone and greet residents and guests clearly
  • Decide when an incident is an emergency and take appropriate action
  • Write messages in a legible fashion

Benefits

  • Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
  • 15 days of earned PTO your first year
  • 12 company holidays + 2 floating holidays
  • 403b + match
  • Early close Fridays (3 paid hours each Friday)
  • Early close prior to a holiday (3 paid hours)
  • Paid Time off between Christmas and New Year's Holiday
  • Paid Volunteer Time
  • Paid Parental Leave and Care Giver Leave
  • Paid Life Insurance
  • Free Employee Assistance Plan
  • Free Basic Dental
  • Pet Insurance options
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