Desk Clerk - West Capitol - (Temporary) - Swing Shift
About The Position
At Mercy, you can build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities. The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team. We encourage candidates with lived experience to apply. This is an on-site position.
Requirements
- High school diploma or equivalent
- General office experience
- Work with diverse and vulnerable populations who have experienced homelessness.
- Answer telephone and greet residents and guests clearly.
- Treat a variety of people with respect and compassion.
- Maintain confidentiality.
- Decide when an incident is an emergency and take appropriate action.
- Write messages in a legible fashion.
Responsibilities
- providing customer service to residents
- monitoring the residents and visitors in and out of the building
- providing security to the property
- communicating appropriately and adequately with the proper authorities and Property team
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
