Desk Clerk - Hamilton (Swing Shift)

Mercy Housing•Oakland, CA

1d•$20 - $22•Onsite

About The Position

At Mercy, you can build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities. The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team. We encourage candidates with lived experience to apply. This is an on-site position. Schedule: Thursday-Sunday 3pm-11pm

Requirements

High school diploma or equivalent
General office experience.
Work with diverse and vulnerable populations who have experienced homelessness.
Answer telephone and greet residents and guests clearly.
Treat a variety of people with respect and compassion.
Maintain confidentiality.
Decide when an incident is an emergency and take appropriate action.
Write messages in a legible fashion.

Responsibilities

providing customer service to residents
monitoring the residents and visitors in and out of the building
providing security to the property
communicating appropriately and adequately with the proper authorities and Property team

Benefits

Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
403b + match
Early close Fridays (3 paid hours each Friday)
Early close prior to a holiday (3 paid hours)
Paid Time off between Christmas and New Year's Holiday
Paid Volunteer Time
Paid Parental Leave and Care Giver Leave
Paid Life Insurance
Free Employee Assistance Plan
Free Basic Dental
Pet Insurance options