Desk Clerk - Burbank Blvd Senior (swing shift)

Mercy Housing • Los Angeles, CA

12d • Onsite

About The Position

The Desk Clerk will support residents at Burbank Blvd Senior Housing, provide customer service and security for the residents and property, and communicate with the proper authorities and Property team. We encourage candidates with lived experience to apply. This is an on-site position.

Requirements

• High school diploma or equivalent
• General office experience
• Work with diverse and vulnerable populations who have experienced homelessness
• Answer telephone and greet residents and guests clearly
• Treat a variety of people with respect and compassion
• Maintain confidentiality
• Decide when an incident is an emergency and take appropriate action
• Write messages in a legible fashion

Nice To Haves

• Lived experience

Responsibilities

• Support residents at Burbank Blvd Senior Housing
• Provide customer service and security for the residents and property
• Communicate with the proper authorities and Property team

Benefits

• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Several Healthcare plans to choose from
• Dental (includes adult and child orthodontia)
• Vision
• 15 days of earned PTO your first year
• 12 company holidays + 2 floating holidays
• 403b + match
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED