Desk Clerk - 7th & H

Mercy Housing•Sacramento, CA

1d•Onsite

About The Position

The Desk Clerk has various responsibilities, providing customer service to residents, monitoring the residents and visitors in and out of the building, providing security to the property, and communicating appropriately and adequately with the proper authorities and Property team. We encourage candidates with lived experience to apply. This is an on-site position.

Requirements

High school diploma or equivalent
General office experience
Work with diverse and vulnerable populations who have experienced homelessness
Answer telephone and greet residents and guests clearly
Treat a variety of people with respect and compassion
Maintain confidentiality
Decide when an incident is an emergency and take appropriate action
Write messages in a legible fashion

Nice To Haves

Lived experience

Responsibilities

Providing customer service to residents
Monitoring residents and visitors in and out of the building
Providing security to the property
Communicating appropriately and adequately with the proper authorities and Property team

Benefits

Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
15 days of earned PTO your first year
12 company holidays + 2 floating holidays
403b + match
Early close Fridays (3 paid hours each Friday)
Early close prior to a holiday (3 paid hours)
Paid Time off between Christmas and New Year's Holiday
Paid Volunteer Time
Paid Parental Leave and Care Giver Leave
Paid Life Insurance
Free Employee Assistance Plan
Free Basic Dental
Pet Insurance options