Desk Clerks - Hiring Event (Multiple Shifts)
About The Position
The Desk Clerk provides customer service to residents, monitors residents and visitors entering and leaving the building, helps secure the property, and communicates appropriately with authorities and the Property team. This is an on-site position. Mercy Housing encourages candidates with lived experience to apply. Part-time schedules include: 600 7th Street, swing shift, Thursdays and Fridays 3 p.m.–11 p.m.; The Dudley, swing shift, Saturdays 7 a.m.–3 p.m. and Mondays and Tuesdays 3 p.m.–11 p.m.; and The Dudley, weekends graveyard and day shifts, Fridays 7 a.m.–3 p.m. and Saturdays and Sundays 11 p.m.–7 a.m. A full-time swing-shift schedule at The Dudley is Wednesdays through Sundays, 3 p.m.–11 p.m. The posted pay range is $20.00–$22.00 per hour. Mercy Housing will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.
Nice To Haves
- High school diploma or equivalent.
- General office experience.
- Lived experience (candidates with lived experience are encouraged to apply).
Responsibilities
- Provide customer service to residents.
- Monitor residents and visitors entering and leaving the building.
- Help provide security for the property.
- Communicate appropriately with authorities and the Property team.
- Keep an accurate log of visitors to the complex by recording their names.
- Convey accurate information to appropriate authorities as necessary.
- Answer telephones and take accurate messages.
- Conduct patrols of the entire complex according to a schedule outlined by the Property Manager and other appropriate supervisory staff.
- Respond to emergencies by contacting the appropriate emergency service, such as police, fire department, ambulance, or paramedics.
Benefits
- Several healthcare plans to choose from.
- Dental coverage, including adult and child orthodontia.
- Vision coverage.
- 15 days of earned PTO in the first year.
- 12 company holidays and 2 floating holidays.
- 403(b) with employer match.
- Early close Fridays with 3 paid hours each Friday.
- Early close before a holiday with 3 paid hours.
- Paid time off between Christmas and New Year's holiday.
- Paid volunteer time.
- Paid parental leave and caregiver leave.
- Paid life insurance.
- Free Employee Assistance Plan.
- Free basic dental.
- Pet insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
