Desk Clerk Mixed Duties FT INT - 6867
About The Position
The incumbent will work under the direction of the Guest House manager. The Desk Clerk will interview incoming guests to determine their status in order to assign appropriate quarters and answers questions pertaining to rules and regulations governing the assignment and use of quarters; issues room keys. Additional duties include assisting the hotel manager and housekeeping department with the cleaning and sanitizing of guest rooms, which involves understanding chemical usage, dusting, making beds, ensuring rooms are clean for arrival, and installing/making Packn' Plays and rollaway beds. Other duties may be assigned as needed.
Requirements
- Ability to add, subtracts, multiply and divide at the level necessary to complete required reports.
- Ability to work as a team player.
- Read, write, and speak fluent English to communicate effectively with guests and staff.
- The aptitude to handle guest interactions with tact and patience.
- A background clearance will be conducted after hire. Applicant must pass this clearance successfully. Continued employment is contingent on favorable background check
- Physically able to lift 25lbs and carry for a reasonable distance.
- The capacity to climb, bend, lift, push, and pull as required to complete tasks.
- Ability to stand and work long hours.
Nice To Haves
- Previous lodging experience.
Responsibilities
- Makes customer service number one priority
- Deals positively with guests
- Looks out for the safety and well-being of guests
- Greets and checks-in/out guests efficiently
- Keeps the lobby and coffee cart tidy
- Conducts floor checks periodically
- Responsible for responding to complaints in a positive manner and resolving the issues
- Assist the hotel manager and housekeeping department with the cleaning and sanitizing of guest rooms
- Understand chemical usage to clean/service guest rooms and safe storing of chemicals
- Dusting and make of beds & rollaway beds
- Ensure rooms are vacant clean for arrival and/or serviced properly
- Install Packn' Plays and rollaway beds; includes making the rollaway beds with clean linen
Benefits
- Paid Annual and Sick Leave
- Holiday Pay
- Medical/Dental/Vision Insurance
- Flexible/Dependent Spending Account
- Pension Plan
- 401k Savings Plan
- Life Insurance
- Short Term/Long Term Disability
- Tuition Assistance
- Paid Parental Leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
