Designer

Floor & Decor•Fern Park, FL
•$15

About The Position

Floor & Decor Designers provide a consultative design service from start to finish, building lasting customer relationships and brand loyalty. They meet with customers, listen to their project needs, explain what is required for each project, and develop creative design concepts that reflect customers’ personal style, lifestyle, and budget. Designers assist homeowners, interior designers, and builders with tile, wood, stone, and accessories for residential and commercial projects, and manage customer projects through the phases of design and installation. The role includes working with store leadership and employees to manage projects and achieve sales and other goals, supporting company initiatives, and staying current with design trends. Limited car travel may be required. The work environment frequently includes a warehouse and moving vehicles, with noise levels typically moderate to noisy. This position involves medium physical work, including occasional exertion of 20–50 pounds and frequent exertion of 10–25 pounds.

Requirements

  • At least one year of interior design experience or prior retail/sales experience.
  • Proficient in basic mathematical skills.
  • Self-motivated and able to multitask in a fast-paced environment.
  • Excellent verbal, written, and interpersonal skills.
  • Basic computer knowledge, including the Microsoft Office suite.
  • Internal candidates must have 12 months of experience in a design consultant position.

Nice To Haves

  • A degree in Design.
  • Knowledge of hard surface flooring.

Responsibilities

  • Greet store customers helpfully and support walk-in design needs.
  • Schedule design appointments for existing and potential customers and develop clientele through networking, referrals, and store-generated leads.
  • Provide advice on tile, wood, stone, and accessories to homeowners, interior designers, and builders for residential and commercial projects.
  • Design and sell complete, functional, and aesthetically appealing solutions.
  • Manage multiple simultaneous customer projects through all phases, ensuring accuracy, timeliness, follow-up, and consistent, concise communication with customers and others.
  • Use company communication tools and email consistently and proficiently.
  • Collaborate and communicate with store leadership and employees to manage projects from inquiry through installation and achieve sales and other goals.
  • Support company initiatives and goals by modeling and coaching best practices with store employees.
  • Engage with current and emerging design trends in the local market.
  • Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
  • Perform other duties as assigned.

Benefits

  • Bonus opportunities and career advancement opportunities at every level.
  • 401(k) with company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
  • Paid vacation and sick time for eligible associates.
  • Paid holidays and a personal holiday.
  • Paid Volunteer Time Off starting on Day 1.
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