Designer

Floor & Decor • Greenville, SC

22d • $15

About The Position

Floor & Decor Designers provide consultative design services from project start to finish, building customer relationships and brand loyalty. They meet with customers, understand their project needs, explain project requirements, and develop creative design concepts that reflect each customer’s personal style, lifestyle, and budget.

Designers support walk-in customers and schedule appointments, develop clientele through networking and referrals, and advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects. They design and sell complete, functional, and aesthetically appealing solutions, managing multiple projects through all phases with accurate, timely follow-up and clear communication. They partner with store leadership and employees to move projects from inquiry to installation, support company initiatives, promote design best practices, and stay informed about current and emerging design trends. Designers are expected to understand and use the company’s design applications and communication tools. Other duties may be assigned.

The role may require limited travel by car. Work is frequently performed in a warehouse environment where moving vehicles are present and noise levels are typically moderate to noisy. The position involves medium physical work, including handling objects and occasional standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.

Requirements

• At least one year of interior design experience or prior retail/sales experience.
• Proficient in basic mathematical skills.
• Self-motivated and able to multitask in a fast-paced environment.
• Excellent verbal, written, and interpersonal skills.
• Basic computer knowledge, including the Microsoft Office suite.
• Internal candidates must have 12 months of experience in a design consultant position.

Nice To Haves

• A degree in Design.
• Knowledge of hard surface flooring.

Responsibilities

• Greet store customers helpfully and support walk-in design needs.
• Schedule design appointments for existing and potential customers.
• Develop a clientele through networking, referrals, and leads generated within the store.
• Advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects.
• Design and sell complete, functional, and aesthetically appealing solutions.
• Manage multiple simultaneous customer projects through all phases, ensuring accuracy, timeliness, follow-up, and consistent, concise communication.
• Use company communication tools and email consistently and proficiently.
• Collaborate and communicate with store leadership and employees to manage projects from inquiry through installation and achieve sales and other goals.
• Support company initiatives and goals by modeling and coaching best practices with store employees.
• Engage with current and emerging design trends in the market.
• Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
• Perform other duties as assigned.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays and a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed