Designer

Floor & Decor • Brookfield, WI

19d • $16

About The Position

Floor & Decor Designers provide a seamless, start-to-finish consultative design service that builds lasting customer relationships and brand loyalty. They meet with customers, listen to their project needs, explain project requirements, and develop creative design concepts reflecting each customer's personal style, lifestyle, and budget. Designers advise on tile, wood, stone, and accessories for residential and commercial projects, and manage customer projects from inquiry through installation. The role also supports store initiatives and sales goals, while staying current with design trends.

The position may require limited travel by car. The employee frequently works in a warehouse environment with moving vehicles, where noise is typically moderate to noisy. Physical requirements include exerting 20–50 pounds of force occasionally, 10–25 pounds frequently, or up to 10 pounds constantly to move objects. The role often involves using hands and fingers to handle or feel objects and occasionally requires standing, walking, reaching, climbing or balancing, stooping, kneeling, crouching, or crawling.

Requirements

• At least one year of interior design experience or prior retail/sales experience.
• Proficient in basic mathematical skills.
• Self-motivated and able to multitask in a fast-paced environment.
• Excellent verbal, written, and interpersonal skills.
• Basic computer knowledge, including the Microsoft Office suite.
• Internal candidates must have 12 months of experience in a design consultant position.

Nice To Haves

• A degree in Design.
• Knowledge of hard surface flooring.

Responsibilities

• Greet store customers helpfully and support walk-in design needs.
• Schedule design appointments for existing and potential customers and develop clientele through networking, referrals, and leads generated within the store.
• Advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects.
• Design and sell complete, functional, and aesthetically appealing solutions.
• Manage multiple simultaneous customer projects through all phases with accuracy, timeliness, follow-up, and clear communication.
• Use company communication tools and email consistently and proficiently.
• Collaborate and communicate with store leadership and employees to manage projects from inquiry to installation and achieve sales and other goals.
• Support company initiatives and goals by modeling and coaching best practices with store employees.
• Engage with current and emerging design trends in the market.
• Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
• Perform other duties as assigned.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed