Designer

Floor & Decor • Pleasant Hill, CA

22d

About The Position

Floor & Decor Designers provide customers with consultative design service from the beginning to the end of their projects, building lasting customer relationships and brand loyalty. Designers meet with customers, listen to their project needs, explain project requirements, and develop creative design concepts that reflect each customer’s personal style, lifestyle, and budget. They advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects, and design and sell complete, functional, and aesthetically appealing solutions.

Designers manage multiple customer projects through all phases, maintaining accuracy, timeliness, follow-up, and clear communication. They work with store leadership and employees to support projects from inquiry through installation and to achieve sales and other goals. The role may require limited car travel and involves frequent exposure to a warehouse environment and moving vehicles, with noise levels that are typically moderate to noisy. The physical requirements are classified as medium work, including exerting 20–50 pounds of force occasionally, 10–25 pounds frequently, and up to 10 pounds constantly to move objects.

Requirements

• At least one year of interior design experience or prior retail or sales experience.
• Proficiency in basic mathematical skills.
• Self-motivation and ability to multitask in a fast-paced environment.
• Excellent verbal, written, and interpersonal skills.
• Basic computer knowledge, including the Microsoft Office suite.
• Internal candidates must have 12 months of experience in a design consultant position.
• Ability to exert 20–50 pounds of force occasionally, 10–25 pounds frequently, and up to 10 pounds constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to use hands and fingers to handle or feel; occasional standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.

Nice To Haves

• A degree in Design.
• Knowledge of hard-surface flooring.

Responsibilities

• Greet store customers helpfully and support walk-in design needs.
• Schedule design appointments for existing and potential customers and develop clientele through networking, referrals, and store-generated leads.
• Advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects.
• Design and sell complete, functional, and aesthetically appealing solutions.
• Manage multiple simultaneous customer projects through all phases with accuracy, timeliness, follow-up, and consistent, concise communication.
• Use company communication tools and email proficiently and consistently.
• Collaborate and communicate with store leadership and employees to manage projects from inquiry to installation and achieve sales and other goals.
• Support company initiatives and goals by modeling and coaching best practices with store employees.
• Stay engaged with current and emerging design trends in the market.
• Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
• Perform other duties as assigned.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays and a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed