Designer

Floor & Decor • West Palm, FL

10d

About The Position

Floor & Decor Designers provide consultative design services from start to finish, building customer relationships and brand loyalty. They meet with customers, listen to project needs, explain project requirements, and develop creative design concepts that reflect each customer’s personal style, lifestyle, and budget. Designers advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects, and design and sell complete, functional, aesthetically appealing solutions. They manage multiple customer projects through all phases, communicate consistently with customers and colleagues, and work with store leadership and employees to move projects from inquiry to installation while supporting sales and company goals.

The position involves limited travel by car. Employees frequently work in a warehouse environment around moving vehicles, where noise is typically moderate to noisy. The role requires medium physical effort, including occasionally exerting 20–50 pounds of force, frequently exerting 10–25 pounds, and constantly exerting up to 10 pounds. Frequent hand and finger use is required; standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling are occasionally required.

Requirements

• At least one year of interior design experience or prior retail or sales experience.
• Proficiency in basic mathematical skills.
• Self-motivated and able to multitask in a fast-paced environment.
• Excellent verbal, written, and interpersonal communication skills.
• Basic computer knowledge, including Microsoft Office.
• Internal candidates must have 12 months of experience in a design consultant position.

Nice To Haves

• A degree in design.
• Knowledge of hard-surface flooring.

Responsibilities

• Greet store customers helpfully and support walk-in design needs.
• Schedule design appointments for existing and prospective customers; develop clientele through networking, referrals, and store-generated leads.
• Advise homeowners, interior designers, and builders on tile, wood, stone, and accessories for residential and commercial projects.
• Design and sell complete, functional, and aesthetically appealing solutions.
• Manage multiple simultaneous customer projects through all phases with accuracy, timeliness, follow-up, and clear communication.
• Use company communication tools and email consistently and proficiently.
• Collaborate and communicate with store leadership and employees to manage projects from inquiry to installation and achieve sales and other goals.
• Support company initiatives and goals by modeling and coaching best practices with store employees.
• Engage with current and emerging design trends in the market.
• Understand and use design applications, including Salesforce, the proprietary Online Design Appointment Scheduler, and MyProject.
• Perform other duties as assigned.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed