Designated Manager

Learnability LLC•Minneapolis, MN

1d•$75,000 - $90,000•Hybrid

About The Position

At Learnability, we believe in the power of a person centered support and the value of collaboration. Our team is passionate about creating inclusive, empowering environments where individuals can reach their full potential. We're excited to welcome a new leader who brings fresh energy, flexibility, strategic thinking, and a commitment to quality services. We work hard to support each other and develop a fun, effective, and efficient team that helps our participants meet and exceed their goals. We are seeking a Designated Manager who embraces person-centered planning and values a team-based approach. In this role, you will help shape and drive our organizational mission, working closely with internal teams to ensure services are responsive, goal-driven, and compliant with 245D and HCBS standards. You will use data and performance insights to evaluate and improve programs, develop strategic plans alongside Designated Coordinators, and ensure we meet both individual and organizational goals. This is a dynamic leadership opportunity for someone ready to make a meaningful impact while helping our programs grow and thrive.

Requirements

Must meet Designated Manager qualifications in accordance with the 245D requirements by one of the following: 4-year degree in a human service field and a minimum of 1 year direct care experience
2-year degree in a human service field and a minimum of 2 years direct care experience
Diploma/certificate from Post-Secondary School in a human service field and a minimum of 3 years direct care experience
Minimum of 4 years direct care experience under the supervision of a Designated Manager
Minimum of 3-years of progressively responsible supervisory and personnel management experience in Human Services.
Driver's License (Required)
Less than 3 moving violations within the last 3 years

Nice To Haves

Ability to develop, implement and evaluate client programming
Ability to manage people with different learning styles
Ability to keep a healthy, welcoming working culture for all people working for/with Learnability.
Ability to problem solve and conduct scheduling assessments for team members
Knowledge of states and federal requirements as they pertain to the 245D regulations
Strong written and oral skills
Experience with budgeting/financial management

Responsibilities

Maintain up-to-date knowledge of 245D licensing requirements and ensure organizational compliance with all applicable regulations.
Oversee the implementation and ongoing data tracking of person-centered individual support plans, including Coordinated Service and Support Plans (CSSP), CSSP Addendums (CSSPa), Self-Management Assessments (SMA), and Individual Abuse Prevention Plans (IAPP).
Ensure timely completion, organization, and maintenance of all required documentation and signatures in compliance with 245D licensing standards.
Prepare and submit quarterly and annual progress reports in alignment with person-centered goals and as requested by individuals served and their support teams.
Participate in regular team and staff meetings.
Demonstrate strong creative problem-solving skills, addressing challenges independently and collaboratively within a team setting.
Facilitate effective communication and coordination across care teams, guardians, and internal departments to ensure continuity and quality of care.
Monitor and support the health, safety, and protection from abuse of individuals served, ensuring their overall well-being.
Provide oversight of staff onboarding, training, and supervision to ensure service excellence and regulatory compliance.
Lead regular performance evaluations and support employee development through coaching and feedback.
Serve as a point of contact for staff during and outside of standard business hours to respond to questions, provide guidance, and manage emergencies.
Actively contribute to interdisciplinary collaboration as part of a dynamic, person-centered service team.
Coverage arrangement and emergency direct care coverage required.