Designated Assistant Manager

Food City (K-VA-T Food Stores Inc) • Kingston, PA

24d • Onsite

About The Position

The Designated Assistant Store Manager is an associate who may also have another primary store responsibility, such as Head Cashier. The Store Manager designates this associate to take complete control of the store when both the Store Manager and Assistant Store Manager are absent. The associate must complete the Designated Assistant Manager Training Program.

The role manages the daily operations of the grocery department and assists the Store Manager with managing the entire store. It is responsible for grocery department budgeted sales, gross profit, and net profit goals, as well as keeping controllable costs at expected levels. The Designated Assistant Manager supervises, leads, and develops grocery and store personnel; helps provide a friendly, customer-service-oriented environment that is properly staffed and trained; and maintains product quality and freshness, stocked departments, and overall store cleanliness. The role also supports sales through merchandising and promotions, serves as a leader for the store, contributes to the surrounding community, and ensures compliance with policies and procedures for the safety and security of associates, customers, and the company.

Requirements

• Must be at least 18 years old.
• High school graduate; college education is helpful.
• Three to five years of retail operations experience, including at least one year working as a department manager.
• Ability to meet standard physical, mental, and visual demands.
• Ability to understand and follow verbal and written instructions, perform routine and repetitive tasks, and interact daily with people at various levels.
• Ability to attend onsite work during scheduled shifts and comply with company time and attendance policies.
• Must complete the Designated Assistant Manager Training Program.

Nice To Haves

• College education.
• Additional seminar or class training in leadership, employee relations, and customer relations.

Responsibilities

• Provide exceptional customer service by maintaining a strong grocery management team, quality associates, and adequate scheduled coverage.
• Promote company benefits, including ESOP, 401(k), and insurance.
• Recommend hiring and termination decisions to maintain properly staffed grocery departments.
• Ensure required department and computer-based training for associates.
• Assist the Store Manager in ensuring compliance with company policies, procedures, and good business and department practices.
• Oversee safety and security measures, including theft and robbery prevention.
• Interact professionally with management, associates, supervisors, and customers.
• Enforce fund-handling procedures, including bank deposits, safe deposits, and transport of gas-and-go funds.
• Assist the Store Manager in monitoring compliance with local, state, federal, and company labor guidelines, including requirements for associates under age 18.
• Oversee and monitor policies governing the sale of alcohol and tobacco products.
• Complete and send grocery department reports, documents, and paperwork to appropriate recipients as required.
• Participate in weekly and/or monthly meetings with department heads and associates, including Feelings and Exceptional Service meetings.
• Use time management and prioritization to accomplish tasks through the grocery management team and associates.
• Maintain adequate grocery inventory to minimize out-of-stocks while limiting days of supply on hand.
• Oversee accurate retail pricing, receiving, and invoicing within guidelines.
• Maintain back-room conditions, including merchandise setup and slotting.
• Maintain dairy cooler and walk-in freezer conditions and inventory levels.
• Enforce age restrictions for use of the baler, pallet jacks, and scrubber.
• Manage grocery department inventories and shrink controls.
• Assist the Store Manager with monitoring competitive prices on items such as fuel, milk, and soft drinks.
• Listen to and help resolve complaints or issues raised by supervisors, associates, management, or customers, and report issues to the Store Manager or District Manager.
• Understand and enforce local and state health department rules, federal OSHA guidelines, and company HACCP policy.
• Help maintain required government documents and postings for compliance.
• Follow loss-prevention policies, including CCTV observations, security logs, and shoplifting procedures.
• Follow confidentiality policies for company and personnel information.
• Understand and enforce policies regarding refrigeration alarms.
• Perform other duties as required.

Benefits

• 401(k) with company match.
• Employee Stock Ownership Plan (ESOP).
• Weekly paychecks with direct deposit.
• Company-paid life and disability insurance.
• Medical plan with wellness benefits.
• Dental plan.
• Paid holidays.
• Paid vacations.
• Associate offers.
• Flexible schedules.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED