RIT Co-op: Design Thinking

Rochester Regional Health
Onsite

About The Position

This is a Co-op opportunity in partnership with Rochester Institute of Technology (RIT) for RIT students. The program focuses on Human-Centered Design, Innovation, Process Improvement, and Operational Analytics within the Performance Excellence team. The co-op will start in January 2027 and requires full-time availability in an in-person setting, Monday through Friday during the day.

Requirements

  • Current student enrolled at Rochester Institute of Technology (RIT).
  • Academic background aligned with the department’s area of focus.

Nice To Haves

  • Pursuing a degree in Industrial Design or a related field.
  • Prior internship or coursework in design, innovation, or process improvement.
  • Familiarity with Lean, Six Sigma, PDCA, or other improvement methodologies.
  • Understanding of human factors engineering, systems thinking, or service design principles.
  • Proficiency with design and prototyping tools (e.g., SolidWorks, Adobe Creative Suite, Figma, or similar) and 3D Printing experience.
  • Strong problem-solving, communication, and presentation skills.
  • Ability to manage multiple projects and thrive in a fast-paced, collaborative environment.

Responsibilities

  • Collaborate with clinicians, patients, and the Performance Excellence team to identify design opportunities within clinical and operational workflows.
  • Translate user needs into physical and digital product concepts, experience prototypes, and system-level solutions.
  • Create sketches, renderings, models, and prototypes (from low to high fidelity) to communicate and test ideas.
  • Lead or participate in human-centered design research, including contextual inquiry, ethnographic studies, and usability testing.
  • Iterate designs based on feedback from cross-disciplinary stakeholders such as medical staff and patients.
  • Support the end-to-end design process from research and ideation through prototyping, evaluation, and implementation.
  • Ensure all designs comply with healthcare standards, including infection control and accessibility guidelines.
  • Stay current on emerging trends in healthcare design, medical devices, and human factors engineering.
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