Design Supervisor, Distribution Engineering - OH

FirstEnergy • OH, OH

22h • Hybrid

About The Position

This is an open position with the Cleveland Illuminating Electric Company, a subsidiary of FirstEnergy Corp. The Supervisor, Engineering Services (Distribution Design) coordinates and supervises the daily activities of an Engineering team, including Distribution Designers; making decisions guided by policies, procedures, and the company's business plan. This position may be located at any service center within the FirstEnergy Ohio service territory that is within a one-hour commute of the supervisor's area of responsibility (Mayfield and Solon).

Requirements

• Bachelor's degree in Engineering / Engineering Technology from an ABET accredited institution and minimum 5 years relevant work experience is required.
• OR a Two-year degree in Engineering Technology or related technical discipline, and a minimum of 8 years relevant work experience is required.
• Relevant work experience includes, but is not limited to: engineering design, reliability, system planning, substation construction and maintenance, distribution construction and maintenance, right of way acquisition, asset management, new business, joint use, etc.
• Experience in process/project development, planning/analysis, and performance reporting.
• Proven ability to identify, troubleshoot and resolve problems on projects and/or processes.
• In-depth knowledge of information systems such as Microsoft Office applications, including Excel, PowerPoint, and Word required; working knowledge of SAP, CREWS, and GIS preferred.
• Demonstrated ability to manage multiple priorities and the ability to lead others in achieving goals for the benefit of the business unit and the company.
• Proven ability to make accurate decisions and demonstrate sound judgment.
• Excellent verbal and written communication skills to enable effective interaction with both internal and external customers, and the ability to make clear, accurate and concise reports.
• Superior customer relations, relationship management, leadership, teamwork, and managerial skills.
• Able to work well under pressure.

Nice To Haves

• Advanced degree is a plus.
• Professional Engineering (PE) certification is a plus.
• Previous supervisory experience preferred.
• Customer request work scheduling (CREWS) navigation skills a plus, including knowledge of work request design requirements, material reservation criteria, CREWS billing categories, date management and lock down procedure.
• Working knowledge or the ability to learn the following: GIS; Construction and Material Standards; company's Distribution Policies & Procedures; ODOT and county permit requirements for pole sets, highway occupancy and road openings; Appendix A in Part II of the company's Tariff dealing with extension of facilities; PUCO policy and its impact on the company's billing practices; streetlight installation and billing processes, and the company's Municipal Lighting Handbook.

Responsibilities

• Demonstrating a high level of safety commitment throughout day-to-day functions and strengthening the Engineering Services team's commitment to safety.
• Creating notifications in SAP and assigning work requests to Distribution Designers.
• Working in conjunction with Business Services to ensure accurate and timely billing for all work requests.
• Applying Tariff criteria for billable work involving service to new premises, upgraded service for existing premises and relocation of facilities, etc.
• Working on creating and processing Line Extension Contracts for various types of work.
• Reviewing and responding to customer complaints submitted to the Public Utility Commission of Ohio (PUCO), relative to line extension and billing policies.
• Reporting to the Manager, Engineering Services on the progress of projects, and advising on issues that could impair the successful completion of projects.
• Analyzing complex issues and developing actionable recommendations.
• Supporting the Work Management organization on questions/issues with current and upcoming design work and various Company priorities.
• Executing the performance management process by providing feedback and coaching on an ongoing basis throughout the year by discussing development opportunities, performance issues, and upcoming departmental changes.
• Leading, educating, and directing others to improve team effectiveness and communicating results and recommendations to varying audiences including senior leadership.
• Encouraging open, honest, direct, and ongoing conversation among team members.
• Driving continuous improvement across the team and the company.
• Actively seeking and sharing own knowledge of industry trends, competitors, etc. that affect the team and/or the company.
• Supporting storm restoration efforts, including performing duties of Hazard Coordinator when needed.

Benefits

• competitive pay plus incentive compensation
• a company-sponsored pension plan
• 401(k) savings plan with matching employer contribution
• a choice of medical, prescription drug, dental, vision, and life insurance programs
• skills development training with tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager