About The Position

The Design Studio Sewing Specialist transforms individual plush components into fully assembled, customized stuffed animals through sewing, embroidery, eye installation, and finishing techniques. This role combines craftsmanship, attention to detail, quality control, and guest-centered execution to ensure every furry friend meets Build-A-Bear quality and safety standards.

Requirements

  • High School diploma or equivalent
  • 3-5 years sewing, crafting, manufacturing, tailoring, upholstery, soft goods, or related experience
  • Experience operating industrial sewing machines and performing detailed hand-finishing work
  • Strong attention to detail and commitment to quality
  • Ability to follow written procedures, production specifications, and safety requirements

Nice To Haves

  • Experience with embroidery equipment, personalization processes, plush, apparel, or textile products

Responsibilities

  • Assemble plush products from individual components, including heads, bodies, limbs, and specialty elements.
  • Operate sewing equipment to construct and finish customized stuffed animals.
  • Perform hand-sewing and detailed finishing work when required.
  • Follow established production guides, patterns, and construction procedures.
  • Maintain consistency in construction quality, appearance, and durability.
  • Complete product builds within established production expectations and guest pickup timelines.
  • Operate embroidery machines to create personalized names, messages, and design elements.
  • Prepare, load, and monitor embroidery files, templates, thread colors, and materials according to guest selections.
  • Ensure embroidered products meet quality, appearance, and personalization accuracy standards.
  • Troubleshoot basic embroidery issues and escalate equipment concerns when needed.
  • Safely operate the ultrasonic eye machine and related production tools used to accurately place and attach eyes.
  • Position and apply eyes according to design specifications.
  • Verify eye placement, alignment, and attachment security before the product advances in the workflow.
  • Conduct routine equipment checks and report operational concerns promptly.
  • Inspect completed products for construction quality, accuracy, personalization, safety, and overall appearance.
  • Verify sewn seams, attached components, eyes, embroidery, and finishing details meet quality expectations.
  • Participate in quality control sign-off processes, including independent review when required.
  • Identify and correct defects before guest pickup.
  • Follow safety standards, operating procedures, equipment requirements, and product handling expectations.
  • Maintain a clean, organized, and safe workspace.
  • Monitor supplies, thread, plush components, and production materials.
  • Support training, process improvements, documentation updates, and other duties assigned by leadership.
  • Support retail operations as needed, including assisting with sales floor activities.
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