Design Studio Coordinator

KB Home•Houston, TX

1d•Onsite

About The Position

KB Home is seeking a highly organized, people-oriented individual with a passion for customer service to join their dynamic team as a Studio Coordinator. This role ensures the studio runs smoothly by organizing workflow at the front desk, scheduling appointments, communicating with buyers, and assisting Consultants with administrative tasks. The ideal candidate thrives in a fast-paced environment and enjoys working with a variety of personalities.

Requirements

High school diploma required
Experience in customer service, sales, or marketing
Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Teams
Strong attention to detail with the ability to follow detailed processes and procedures accurately
Excellent verbal and written communication skills
Demonstrated customer service mindset with a focus on creating positive experiences
Collaborative team player who values input from others and maintains a positive, solutions‑oriented approach
Work 8-hour days with flexibility for overtime when necessary.
Conduct business in a professional and ethical manner to potential buyers, trade partners, and coworkers to reinforce goodwill and profitability for the company.
Ability to stand or sit for extended periods.
Ability to move about work location.
Ability to drive/travel as needed.
Ability to walk up and down stairs.
Ability to observe details at close range and communicate information so others will understand.
Ability to transport and move up to 20 lbs and move as needed

Nice To Haves

Bachelor’s degree preferred
Background in homebuilding or retail is a plus
Periodically works in outdoor weather conditions

Responsibilities

Welcome buyers into the Studio and guide them through our digital tools, MYKB, and the overall selection process
Coordinate the flow of the day by scheduling and confirming appointments, preparing documents, and keeping digital lot files up to date
Stay connected with buyers, sales, operations, and trade partners by responding promptly to calls and emails
Provide friendly, solutions‑focused support and help resolve customer questions or issues
Host Preview Events and track preview event attendance
Back-up to the Studio Consultant - step in to lead buyer appointments from start to finish when Studio Consultants are unavailable
Help prepare and process color packages for Move‑In Ready Homes
Keep key Studio tools and guides updated and ensure supplies are ordered and stocked
Stay informed about Studio products and participate in team meetings and training
Keep the Studio looking its best by maintaining a clean, polished, and welcoming environment
Assist with product tagging and general Studio organization when needed