Design Studio Consultant

Trico Residential•Calgary, AB

About The Position

The Design Studio Consultant plays a vital role in facilitating the interior selection process for clients purchasing new homes. Reporting to the Design Studio Manager, this position involves guiding clients through the selection of products and finishes that align with their preferences, needs, and budget constraints. The consultant assists clients in making informed decisions, recommends suitable options, and ensures exceptional customer satisfaction throughout the process. Supplier visits may be required based on individual client files. Effective communication and coordination with inter-office departments, field staff, and clients are essential for success in this role. The Design Studio Consultant must possess strong communication skills, a keen eye for detail, and proficiency in various aspects of interior design. The ability to thrive in a fast-paced environment and manage multiple tasks is crucial.

Requirements

Bachelor’s Degree or College Certificate in Interior Design.
Ability to read blueprints is required.
Strong ability to work in a fast-paced team environment.
Action-oriented with the ability to meet critical timelines.
Superior organizational and detail-oriented skills.

Nice To Haves

Previous interior design experience is preferred.
Previous sales experience is an asset.
Knowledge of current trends and products in interior design.
Ability to exercise sound judgment and prioritize tasks effectively.
Experience with cabinet design is beneficial.
Proven track record of meeting deadlines.
Familiarity with construction terminology is advantageous.
Flexibility to work with a variable schedule.

Responsibilities

Guide homebuyers through the interior selection process, identifying needs, preferences, and budget parameters.
Recommend suitable products and finishes based on client requirements, ensuring alignment with their aesthetic preferences and budgetary considerations.
Provide professional guidance on materials, colors, textures, and finishes to support informed decision-making.
Accurately document and enter all interior selections, upgrades, quantities, and pricing into the system.
Perform material take-offs for upgrades, such as tile, hardwood, carpet, and countertop selections, ensuring accurate estimation and ordering.
Review all selection-related documentation for accuracy and completeness prior to homeowner approval.
Coordinate effective communication between homeowners, internal departments, field staff, and suppliers.
Manage homeowner expectations by clearly communicating processes, limitations, and cut-off dates inherent to a production housing model.
Collaborate with design studio team members and cross-functional partners to support production timelines and customer experience.
Attend preview nights as required to assist new and prospective clients through the design studio, showcasing available options and answering queries.
Collaborate closely with the design studio team and other relevant departments, sharing insights and coordinating efforts to enhance customer experience.
Provide ongoing support and assistance to clients throughout the design process, addressing any concerns or inquiries promptly and professionally.
Perform various administrative tasks as needed, including scheduling appointments, organizing client files, and maintaining documentation records.
Assist in selecting and arranging products to display in the design studio, ensuring an attractive and functional presentation of available options.
Stay updated on current trends, products, and industry developments in interior design through ongoing education and training opportunities.
Build and maintain strong relationships with clients, fostering trust and loyalty through exceptional service and personalized attention.