Design Studio Consultant

Trico Residential • Calgary, AB

10d • Onsite

About The Position

Guided by five core values, Trico Homes offers meaningful work, opportunities for challenge and skill development, and a supportive environment with smart, ambitious, and motivated people. With over 30 years of experience, Trico Homes is dedicated to building outstanding homes and communities in and around Calgary, AB, and is recognized as one of Canada's 50 Best Managed Companies and one of the Best Workplaces in Canada. The company emphasizes work-life balance, learning and development, innovation, fun, equality, and inclusion. The Design Studio Consultant plays a vital role in facilitating the interior selection process for new home clients. This position, reporting to the Design Studio Manager, involves guiding clients through product and finish selections that align with their preferences, needs, and budget. The consultant assists in informed decision-making, recommends suitable options, and ensures exceptional customer satisfaction. The role may require supplier visits and demands strong communication skills, attention to detail, proficiency in interior design, and the ability to thrive in a fast-paced, multi-tasking environment. Effective communication and coordination with inter-office departments, field staff, and clients are essential.

Requirements

• Bachelor’s Degree or College Certificate in Interior Design.
• Knowledge of current trends and products in interior design.
• Ability to exercise sound judgment and prioritize tasks effectively.
• Proven track record of meeting deadlines.
• Ability to read blueprints is required.
• Strong ability to work in a fast-paced team environment.
• Action-oriented with the ability to meet critical timelines.
• Superior organizational and detail-oriented skills.
• Flexibility to work with a variable schedule.

Nice To Haves

• Previous interior design experience is preferred.
• Previous sales experience is an asset.
• Experience with cabinet design is beneficial.
• Familiarity with construction terminology is advantageous.

Responsibilities

• Guide homebuyers through the interior selection process, identifying needs, preferences, and budget parameters.
• Recommend suitable products and finishes based on client requirements, ensuring alignment with their aesthetic preferences and budgetary considerations.
• Provide professional guidance on materials, colors, textures, and finishes to support informed decision-making.
• Accurately document and enter all interior selections, upgrades, quantities, and pricing into the system.
• Perform material take-offs for upgrades, such as tile, hardwood, carpet, and countertop selections, ensuring accurate estimation and ordering.
• Review all selection-related documentation for accuracy and completeness prior to homeowner approval.
• Coordinate effective communication between homeowners, internal departments, field staff, and suppliers.
• Manage homeowner expectations by clearly communicating processes, limitations, and cut-off dates inherent to a production housing model.
• Collaborate with design studio team members and cross-functional partners to support production timelines and customer experience.
• Attend preview nights as required to assist new and prospective clients through the design studio, showcasing available options and answering queries.
• Collaborate closely with the design studio team and other relevant departments, sharing insights and coordinating efforts to enhance customer experience.
• Provide ongoing support and assistance to clients throughout the design process, addressing any concerns or inquiries promptly and professionally.
• Perform various administrative tasks as needed, including scheduling appointments, organizing client files, and maintaining documentation records.
• Assist in selecting and arranging products to display in the design studio, ensuring an attractive and functional presentation of available options
• Stay updated on current trends, products, and industry developments in interior design through ongoing education and training opportunities.
• Build and maintain strong relationships with clients, fostering trust and loyalty through exceptional service and personalized attention.

Benefits

• work-life balance
• learning and development
• innovation
• fun at work
• equality and inclusion in the workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level