Design Standards & Guidelines Manager

JLL • New York, NY

15h • Onsite

About The Position

JLL is seeking an experienced design professional with a background in architecture and workplace strategy to lead the development, management, and evolution of global design standards and guidelines. The role supports consistency across the company’s global portfolio while enabling innovation and adaptation to changing business needs. It combines strategic design thinking, program management, and cross-functional collaboration to maintain a comprehensive global guidelines system and support workplace design excellence.

The position focuses primarily on global guidelines development and management, including administration and optimization of the guidelines platform, remediation of legacy content, and coordination of new and revised standards. It also supports research and development through material-library management, vendor and product research, and prototyping initiatives. Document control responsibilities include managing project archives and keeping centralized records organized, accessible, and current.

This is an on-site position in New York, NY. The position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship. Expected compensation is $170,000–$190,000 per year, with final compensation dependent on factors including qualifications, location, market conditions, and internal considerations. Applications are accepted on an ongoing basis until a candidate is identified.

Requirements

• Bachelor’s or master’s degree in Architecture, Interior Design, Interior Architecture, or a related design discipline.
• 7–10 years of professional experience in architecture and workplace strategy.
• Demonstrated experience developing and managing corporate design standards or guidelines.
• Strong understanding of commercial interior design, workplace strategy, and space-planning principles.
• Proficiency with digital platform administration and content management systems.
• Advanced knowledge of design documentation, specifications, and industry standards.
• Familiarity with document-management systems such as ACC/Autodesk Construction Cloud and Microsoft Teams.
• Working knowledge of sustainability frameworks and workplace wellness standards.
• Strong program-management, organizational, and stakeholder-management skills.
• Ability to manage multiple concurrent initiatives with strong attention to detail.
• Excellent written and verbal communication skills across diverse teams and geographies.
• Knowledge of furniture, finishes, lighting, and materials specifications.
• Understanding of cost implications across tiered design frameworks.
• Strong problem-solving skills and ability to synthesize complex information into actionable guidance.
• Self-directed and collaborative work style, with adaptability to evolving business needs.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• Experience with Satori or similar workplace/design standards platforms.
• Experience supporting global workplace or corporate real estate portfolios.
• Familiarity with prototyping initiatives and materials research programs.
• Interest in emerging workplace trends, innovative materials, and design technology.
• Experience coordinating across creative teams, strategic partners, and operational stakeholders.

Responsibilities

• Lead program management of the guidelines website transition from vendors, ensuring seamless migration and enhanced functionality.
• Administer the guidelines platform, manage updates and corrections, and optimize the system on an ongoing basis.
• Remediate legacy content inconsistencies and errors from previous Front Office and Tech & Ops contributions.
• Maintain and update design-guideline application processes, including managing exceptions requested by lines of business.
• Program-manage development and implementation of new and revised guidelines, including client center, local leadership, line-of-business and select guidelines; environmental graphic design; elevator lobbies; tiered Good/Better/Best standards; hydration stations; and wellness, lactation, medical, and prayer rooms.
• Compile furniture, finishes, and lighting specifications with regional cost data.
• Develop standardized deliverable examples, including furniture packages for Architect of Record use.
• Create and maintain Architect Onboarding presentation materials.
• Coordinate amenities metrics and space-allocation percentages with the Amenities Department.
• Manage integration and updates of sustainability content.
• Maintain references to strategic partners’ standards, including Engineering, Resilience, Technology, A/V, and Security.
• Maintain an organized, relevant, and forward-looking material and sample library for the Global Design team.
• Review and categorize samples, distinguishing active-use materials from research-focused specimens.
• Organize and archive research materials, photos, and insights from international design events and industry visits.
• Research emerging products, finishes, and vendors across budget categories; engage vendors and collaborate with architects to identify innovative materials and applications.
• Program-manage prototyping initiatives for new millwork solutions in coordination with the Global Design Team.
• Capture and document knowledge from design industry events and trade shows.
• Review and update project archives, generally covering a one- to two-year lookback, and maintain centralized archive repositories.
• Keep current project records organized, accessible, and up to date.
• Convert documents to PDF and distribute them to stakeholders as requested.

Benefits

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Supportive culture and benefits intended to prioritize mental, physical, and emotional health.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager