Design Senior Manager

Grubhub • Chicago, IL

1d

About The Position

At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society. Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over 375,000 merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering. Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more. Sr. Design Manager Grubhub is looking for a Sr. Design Manager who thrives in fast-paced, startup-style environments—someone energized by ambiguity and motivated by momentum. You’re ready to help shape our transformation with bold thinking, big ideas, and fearless creativity, turning vision into action through grit, resilience, and a strong bias toward execution. You balance craft and speed, holding a high creative bar while navigating real-world constraints, and ensure every detail ladders up to the bigger brand opportunity. You deliver results by building strong, proactive partnerships across marketing, product, strategy, copy, and production, helping to shape briefs and anticipate challenges. You’re deeply curious about culture, design systems, emerging platforms, and consumer behavior, asking smart questions and challenging assumptions to find sharper solutions. Most importantly, you bring positive energy, ownership, and accountability—raising the bar for both the work and the team around you. About the Opportunity As a Sr. Design Manager at Grubhub, you will partner on the design and execution of projects that directly support our business and bring our brand to life across all consumer touchpoints. Successful candidates will demonstrate a superior ability to generate inspirational design solutions, driving work from ideation through execution with both creative excellence and strategic impact. In this role, you’ll have the opportunity to help Grubhub connect with consumers in meaningful and memorable ways. Projects may include: B2C and B2B digital marketing, including email, social (paid and organic), display, and in-app placements Campaign-level thinking across 360° brand initiatives, including brand toolkits, social media strategy, promotions, and OOH Commercial development that aligns creative vision with business objectives This is a hands-on role where your creative leadership will shape how Grubhub engages with consumers, elevates the brand, and drives meaningful business results. Day to Day Strategy & Design As a Design Manager at Grubhub, you will craft elevated, holistic brand executions that drive customer engagement, loyalty, and business impact. You will identify and champion self-initiated design ideas that create measurable value. You’ll energize and lead both internal teams and external creative partners from ideation through execution, developing breakthrough design solutions that support Grubhub’s customer-first agenda. Collaboration is key—you’ll work closely with cross functional stakeholders from Marketing, Brand Strategy, Production, and Product to understand customer and brand partner needs, ensuring all design decisions are strategic and impactful. Design Project Management The Sr. Design Manager serves as the bridge between creative vision and execution, ensuring ideas move from concept to completion seamlessly. This role partners closely with cross-functional teams to align design strategies with operational realities, manage resources effectively, and meet delivery timelines.

Requirements

• 7+ years of experience as a multidisciplinary designer, taking projects from concept through execution
• Proven experience in digital marketing design
• Agency and/or in-house experience (CPG or food industry a plus)
• Advanced proficiency in Figma (preferred design software) and Adobe Creative Suite
• Proficiency with After Effects and/or motion editors
• Willingness to travel domestically.
• Strong typography, conceptual design, and design strategy skills.
• Experience across 360° brand design and digital marketing touchpoints (email, social paid and organic, display, in-app, OOH, commercial).
• Exceptional design taste, with awareness of trends and ability to push ideas beyond the brief.
• Skilled at collaborating across teams and disciplines, building strong internal and external partnerships.
• Excellent stakeholder management and communication skills—able to influence effectively at all levels.
• Thrives in agile, dynamic environments with a start-up mentality; embraces ambiguity and adapts quickly while maintaining high standards.
• Capable of multitasking, with strong time and project management skills to meet deadlines.
• Leads creative development on key projects, delivering highly crafted work that drives engagement and reflects Grubhub’s bold new direction.
• Presents work with clarity and confidence, communicating the strategic thinking behind creative decisions.
• Mentors and inspires fellow creatives, fostering a culture of curiosity, craft, and creative bravery.
• Brings a solutions-oriented mindset, continuously improving processes and team efficiencies.
• Curiosity using AI tools into their workflow to enhance creativity, efficiency, and innovation across design processes

Nice To Haves

• Agency and/or in-house experience (CPG or food industry a plus)

Responsibilities

• Craft elevated, holistic brand executions that drive customer engagement, loyalty, and business impact.
• Identify and champion self-initiated design ideas that create measurable value.
• Energize and lead both internal teams and external creative partners from ideation through execution, developing breakthrough design solutions that support Grubhub’s customer-first agenda.
• Work closely with cross functional stakeholders from Marketing, Brand Strategy, Production, and Product to understand customer and brand partner needs, ensuring all design decisions are strategic and impactful.
• Ensure ideas move from concept to completion seamlessly.
• Partner closely with cross-functional teams to align design strategies with operational realities, manage resources effectively, and meet delivery timelines.

Benefits

• We offer a competitive salary package including equity and 401K.
• Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed