Joybird Design Sales Associate

La-Z-Boy•Mission Viejo, CA

1d•$18 - $22•Onsite

About The Position

This position is responsible for driving sales in Joybird’s showrooms. As a member of Joybird's Retail Sales team, this role is focused on delivering the best possible overall customer experience. Joybird isn’t just about furniture — it’s about creating one-of-a-kind designs for every home. We’ve redefined how people bring their spaces to life, and now we’re looking for someone who shares that same passion and creativity on the sales floor. This is your opportunity to inspire customers, sell with purpose, and achieve real results — and real rewards.

Requirements

2+ years retail sales experience with shift supervision experience preferred
Strong interpersonal and customer service skills required
No travel required
Availability to work a flexible schedule including mornings, evenings, weekends, and holidays
Proficiency in Mac operating systems and Microsoft office

Nice To Haves

Luxury experience
Passion for driving the customer service experience
As a Key Holder you exhibit an aptitude for managerial responsibilities
Knowledge of furniture industry a plus
Ability to work well both independently and in a collaborative or team setting
Strong leadership and communication skills both written and verbal

Responsibilities

Guiding high-end clients through a premium sales experience.
Creating inspired spaces with world-class furniture and décor.
Curating luxury looks while earning commissions with no ceiling.
Responsible for opening and closing the store and performing other duties in the absence of management.
Responsible for daily sales reporting to the retail leadership.
Oversee the sales floor in periods of high volume, provide support to the sales team and supervise to ensure that the store is meeting financial goals and that associates are providing excellent service to our guests.
Effectively perform the Lead Sales Associate role, serving as a role model to our sales team in sales generation and customer service by relentlessly delivering an exceptional customer experience.
Maintaining the showrooms design and visual standards using merchandising guidelines.
Maximize sales by growing and maintaining a strong client base by building your own personal clientele book and driving store sales through client follow-up, phone calls, and personalized outreach.
Assist our leadership team to create programs and initiatives to make our customers’ experiences even better.
Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
Listen and acknowledge customer feedback and complaints, empathize, and present the best possible solution.

Benefits

Health Insurance through Blue Cross/Blue Shield
Optum for Prescriptions
In-Network Dental and Vision Insurance
Paid Vacation
401k with match
Disability Insurance
Life Insurance and AD&D
Paid Bonding Leave
Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free
Tuition Reimbursement (may receive up to $5,250 per calendar year)
Employee Assistance Program (Free to all employees!)
Counseling sessions
Financial and legal resources
Medical, Vision, Dental and Basic Life Insurance
available 401k retirement plan with company match of up to 6%
9-11 paid holidays each year
two weeks’ prorated vacation as a new hire
either personal time (non-exempt only) or state mandated sick time