Joybird Design Sales Associate - Part Time

La-Z-Boy • Austin, TX

13d • Onsite

About The Position

This position is responsible for driving sales in Joybird’s showrooms. As a member of Joybird's Retail Sales team, this role is focused on delivering the best possible overall customer experience. This is your opportunity to inspire customers, sell with purpose, and achieve real results — and real rewards. Guiding high-end clients through a premium sales experience. Creating inspired spaces with world-class furniture and décor. Curating luxury looks while earning commissions with no ceiling.

Requirements

• 2+ years retail sales experience with shift supervision experience preferred
• Strong interpersonal and customer service skills required
• No travel required
• Availability to work a flexible schedule including mornings, evenings, weekends, and holidays
• Proficiency in Mac operating systems and Microsoft office

Nice To Haves

• Passion for driving the customer service experience
• As a Key Holder you exhibit an aptitude for managerial responsibilities
• Knowledge of furniture industry a plus
• Ability to work well both independently and in a collaborative or team setting
• Strong leadership and communication skills both written and verbal

Responsibilities

• Responsible for opening and closing the store and performing other duties in the absence of management.
• Responsible for daily sales reporting to the retail leadership.
• Oversee the sales floor in periods of high volume, provide support to the sales team and supervise to ensure that the store is meeting financial goals and that associates are providing excellent service to our guests.
• Effectively perform the Lead Sales Associate role, serving as a role model to our sales team in sales generation and customer service by relentlessly delivering an exceptional customer experience.
• Maintaining the showrooms design and visual standards using merchandising guidelines.
• Maximize sales by growing and maintaining a strong client base by building your own personal clientele book and driving store sales through client follow-up, phone calls, and personalized outreach.
• Assist our leadership team to create programs and initiatives to make our customers’ experiences even better.
• Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
• Listen and acknowledge customer feedback and complaints, empathize, and present the best possible solution.

Benefits

• Paid Time Off
• 401k with match
• Tuition Reimbursement (may receive up to $5,250 per calendar year)
• Employee Assistance Program (Free to all employees!)
• Counseling sessions
• Financial and legal resources
• Medical, Vision, Dental and Basic Life Insurance
• Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed