Joybird Design Sales Associate - Part Time

La-Z-Boy • Dallas, TX

6d • Onsite

About The Position

This position is responsible for driving sales in Joybird’s showrooms. As a member of Joybird's Retail Sales team, this role is focused on delivering the best possible overall customer experience. The role supports retail store financial performance, with current locations having annual targets between $5-8M in annual sales. The role may serve as a mentor for Part Time Designers.

Requirements

• 2+ years retail sales experience with shift supervision experience preferred.
• Strong interpersonal and customer service skills required.
• No travel required.
• Availability to work a flexible schedule including mornings, evenings, weekends, and holidays.
• Proficiency in Mac operating systems and Microsoft office.
• Strong leadership and communication skills both written and verbal.

Nice To Haves

• Passion for driving the customer service experience.
• As a Key Holder you exhibit an aptitude for managerial responsibilities.
• Knowledge of furniture industry a plus.
• Ability to work well both independently and in a collaborative or team setting.

Responsibilities

• Opening and closing the store and performing other duties in the absence of management.
• Performing daily sales reporting to the retail leadership.
• Overseeing the sales floor in periods of high volume, providing support to the sales team and supervising to ensure that the store is meeting financial goals and that associates are providing excellent service to guests.
• Performing the Lead Sales Associate role, serving as a role model to the sales team in sales generation and customer service by relentlessly delivering an exceptional customer experience.
• Maintaining the showrooms design and visual standards using merchandising guidelines.
• Maximizing sales by growing and maintaining a strong client base by building a personal clientele book and driving store sales through client follow-up, phone calls, and personalized outreach.
• Assisting the leadership team to create programs and initiatives to make customers’ experiences even better.
• Sharing valuable insight with product, marketing and technology teams regarding customer needs and feedback.
• Listening and acknowledging customer feedback and complaints, empathizing, and presenting the best possible solution.

Benefits

• Medical, Vision, Dental and Basic Life Insurance
• Available 401k retirement plan with company match of up to 6%
• 9-11 paid holidays each year
• Two weeks’ prorated vacation as a new hire
• Personal time (non-exempt only) or state mandated sick time

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed