Design Quality Manager

Arcadis • Vancouver, BC

1d • CA$93,000 - CA$139,000 • Onsite

About The Position

Arcadis Canada is seeking a highly skilled and experienced Design Quality Manager to lead quality assurance and control processes across major infrastructure projects, including multidisciplinary design coordination, supplier evaluations, and technical supervision. This role is crucial in ensuring that design processes and project deliverables meet or exceed industry standards, regulatory requirements, and client expectations, specifically aligned with ISO 9001:2015, CSA standards, and project-specific Design Quality Management Plans.

Requirements

• Bachelor’s degree in Civil Engineering, Mechanical Engineering, or a related field
• Minimum of 12 years of combined experience in quality management for large-scale infrastructure projects, including at least 5 years in a leadership role
• Proven expertise in implementing ISO 9001:2015 and managing Design Quality Management Plans
• Professional Engineer (P.Eng.) designation in a Canadian province
• Experience with multidisciplinary design coordination and supplier evaluations

Nice To Haves

• Lead Auditor certification in ISO 9001:2015 or an equivalent standard
• Membership in a nationally recognized quality organization such as ASQ or CQI
• Experience managing quality for large infrastructure or transit projects, including LRT, rail, and major roadway programs
• Familiarity with CSA standards and provincial transportation authority requirements

Responsibilities

• Provide technical leadership for design quality across all project phases, ensuring that deliverables consistently align with Arcadis standards, client requirements, and applicable regulatory expectations.
• Develop, implement, and maintain the Quality Management System (QMS) in accordance with ISO 9001:2015 and CSA standards, while promoting a culture of quality, accountability, and continuous improvement.
• Supervise technical staff, coordinate resources effectively, and uphold high-quality standards across multiple projects.
• Lead and support internal, external, and third-party audits to confirm compliance with project specifications, client expectations, and industry regulations.
• Evaluate supplier capability and performance to help ensure the quality and reliability of products and services delivered to the project.
• Manage non-conformance processes, including investigation, root cause identification, and the implementation of corrective and preventive actions (CAPA).
• Oversee document control, quality record management, and traceability requirements to ensure secure, accurate, and accessible project documentation at all times.
• Maintain and update the project-specific Design Quality Management Plan.
• Manage change control procedures during design revisions and project modifications.
• Deliver technical mentorship and training that strengthens quality awareness and capability across the team.
• Coordinate quality assurance activities and help drive effective collaboration throughout project delivery.
• Report quality metrics, audit findings, and non-conformance status to senior leadership and other key parties.
• Champion HSE awareness, environmental compliance, and safe working practices in all quality-related activities.
• Conduct investigations and testing for more complex issues.
• Ensure project handover documentation meets all required quality and compliance standards.

Benefits

• We are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
• You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet.
• Make your mark, on your career, your colleagues, your clients, your life and the world around you.
• We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions.
• Our ambition is to be an employer of choice and provide a great place to work for all our people.
• We are an equal opportunity and affirmative action employer.
• Women, minorities, people with disabilities and veterans are strongly encouraged to apply.
• We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior