Design Operations Officer, Senior

Booz Allen Hamilton•Usa, DC

1d•Remote

About The Position

To grow effectively, organizations need help looking at their operation from the outside. Whether restructuring or improving operation support processes, our clients need a Design Operations Officer who will take the time to learn the complexities of their mission and provide them with tangible advice on business process improvements, mission success, and standard methodologies. That’s why we need you, an experienced Design Operations Officer with strong management skills and experience who knows how to analyze every aspect of the client's operations and help the organization improve its quality of support and services to their customers. As a Design Operations Officer on our team, you’ll support the client's day-to-day operations and oversee the team’s support to their assigned customer. You’ll be a dedicated general management specialist who identifies and prioritizes pain points and opportunities for better efficiency, effectiveness, collaboration, and alignment across many teams and individuals. You’ll have an operation management or design background, connect with and listen to customers and design team members to understand where gaps and hurdles exist in the design process, and design, implement, and iterate upon solutions. This is your chance to grow experience in operation and project management while deepening your advisory skills. Work with us as we help the DoD and Intelligence Community evolve. Join us. The world can’t wait.

Requirements

3+ years of experience managing project schedules or office operations
Experience identifying and prioritizing opportunities across the intelligence analysis and design organization to become more collaborative, unified, efficient, and effective
Ability to develop, benchmark, analyze, and track key design metrics
Ability to conduct internal research to understand evolving design team challenge and efficacy of implemented efforts
Active TS/SCI clearance; willingness to take a polygraph exam
Bachelor’s degree

Nice To Haves

Experience building trust with others to identify team challenges and provide constructive feedback
Experience with Microsoft Office suite, Adobe Creative suite, and SharePoint
Ability to drive collaboration among teams and stakeholders
Ability to work in fast-paced environment independently or in a group setting
Ability to document and share details of an activity in an engaging way
Possession of excellent written and verbal communication skills

Responsibilities

Support the client's day-to-day operations.
Oversee the team’s support to their assigned customer.
Identify and prioritize pain points and opportunities for better efficiency, effectiveness, collaboration, and alignment across many teams and individuals.
Connect with and listen to customers and design team members to understand where gaps and hurdles exist in the design process.
Design, implement, and iterate upon solutions.