Design Lead - Agentforce

Salesforce•Indianapolis, IN

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The creative group at Salesforce has an opening for an Art Director. Salesforce creatives combine high-level creativity, craftsmanship, strategic smarts, and business IQ to bring engaging concepts to life. Experienced thinkers and storytellers, our creatives collaborate in a multifaceted work environment to create remarkable work that inspires customers, attracts prospects, and delivers results. You have excellent design skills, a wealth of digital experience, and impressive conceptual abilities. You’re fearless in trying new directions or techniques in order to create something new. You have your finger on the pulse of industry trends and best practices, and you’re frequently sought out by other designers for input on their designs. You’re both a sprinter and long-distance runner. You'll concept everything from big campaign ideas and event experiences to cohesive design themes for email campaigns and what should go on a t-shirt. You'll design creative campaigns, email materials, social campaigns, webpages, presentations and anything else our internal client or creative team at large needs. You'll also create immersive experiences for our world-class events, including Dreamforce, the biggest software conference in the world. Salesforce, the Customer 360 Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World’s Most Innovative Company according to Forbes, and one of Fortune’s 100 Best Companies to Work For six years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!

Requirements

5+ years of advertising agency or design shop experience or with strong command of integrated marketing/advertising campaigns which includes digital (web, UI/UX, interactive, video) in addition to traditional advertising or design projects (print, OOH, events)
A compelling portfolio of original work that’s both conceptual and results-driven
Exceptional written and oral communication skills
Strong attention to detail and eagerness to push the boundaries
Expert knowledge of the Adobe Creative Suite
Expert knowledge of Figma
Proficiency in AI tools such as: Gemini, Veo 3, Runway ML, Nano Banana, Claude Code
Proficiency in Video editing and After Effects
Expert knowledge in Keynote/PowerPoint/Google slides
A Bachelor’s degree or equivalent experience

Responsibilities

Concept everything from big campaign ideas and event experiences to cohesive design themes for email campaigns and what should go on a t-shirt
Design creative campaigns, email materials, social campaigns, webpages, presentations and anything else our internal client or creative team at large needs
Create immersive experiences for our world-class events, including Dreamforce, the biggest software conference in the world
Create and inspire work that meets strategic marketing objectives and clear point of view that aligns to the Salesforce brand
Promote collaboration between the client and the creative department
Develop, produce, and lead well-thought-out presentations that tell the story of the design solution
Constantly push the envelope by promoting progressive thinking and innovation
Lead and coach junior creative staff through critique of their work to maintain quality and consistency
Understand the business and industry of our internal clients and external customers
Be able to work with external vendors/freelancers to provide clear creative direction and timely/helpful feedback to improve creative processes
Prioritize work and resources across engagements based on short and long-term needs