Design Expert, Sales - Interior Define
About The Position
Interior Define, part of the Havenly Brands family, is reimagining the furniture shopping experience—offering customizable, design-forward pieces defined by how our customers live and what they love. From sofas and sectionals to chairs and ottomans, every Interior Define piece can be tailored through 125+ fabrics (including performance and pet-friendly options), 20+ leg styles, and multiple lengths and depths—creating spaces that are definitively theirs. We are expanding our Interior Define Studio team in San Francisco, CA and seeking a sales-driven Design Expert to play a critical role in delivering a high-end, personalized customer experience while driving sales growth. If you’re passionate about interior design, thrive in a fast-paced environment, and love exceeding sales goals, this opportunity is for you!
Requirements
- 2-3 years of experience in sales (preferably in furniture or interior design) and are passionate about hitting and exceeding targets.
- Experience in the Interior Design and/or home furnishings industry.
- Able to speak to and create mood boards, and floor plans for clients.
- Excel in creating memorable and meaningful customer experiences that result in sales conversions.
- Thrive in a collaborative environment, helping the team meet shared goals while also driving individual sales success.
- Proven track record of meeting or exceeding sales targets with a consultative selling approach.
- Manage multiple clients and projects efficiently, ensuring timelines are met and customer expectations are exceeded.
- Proficient with tools like Canva, interior design floor planning software, and Google Suite, and comfortable adapting to new platforms in a tech-driven environment.
- CRM experience preferred.
- Flexible, solutions-focused, and able to thrive in a fast-paced, startup-like setting.
- Stay informed on the latest trends in interior design and furniture and have a strong eye for aesthetics.
Nice To Haves
- Experience with 2D and 3D design softwares is a plus.
Responsibilities
- Meet and exceed monthly sales quotas by delivering exceptional customer service and expert product knowledge.
- Engage clients both in-store and virtually, consulting them on furniture selections and design choices tailored to their needs.
- Own the entire customer journey, from initial inquiry to purchase execution, ensuring a smooth, efficient, and personalized experience.
- Identify and act on opportunities to enhance sales and improve the overall customer experience within the studio.
- Master the details of our product offerings and design services, confidently guiding clients through their purchasing decisions.
- Work with clients to complete their room design, and ensure proper size and fit of all selected furniture pieces.
- Maintain proactive and timely communication with clients post-purchase to ensure their satisfaction and encourage repeat business.
- Act as a brand ambassador to cultivate a strong community presence in San Francisco, CA and build local customer relationships.
Benefits
- PTO
- health benefits (medical, dental, vision)
- 401K
- company equity
- employee discounts on furniture and design services
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
