Design Consultant

Havertys•Fort Myers, FL

20h•Hybrid

About The Position

Continue your Interior Design career with a fun and rewarding company by joining our team at Haverty’s Furniture! A trusted name and iconic brand in the furniture business, we continue to guarantee the same excellent quality, prices, and customer service that we were founded upon over 140 years ago. We are seeking Interior Design Consultants or Design Graduates to work at Haverty’s furniture helping to create dynamic Home Décor designs and furnish happiness for our customers.

Requirements

Bachelor’s degree (B.A.) from a four-year college or university in interior design or related field; or 2 to 4 years related experience and/or training; or equivalent combination of education and experience.
Must have a valid driver's license with a clean driving record and be able to drive and provide personal transportation to customer in-home appointments.
Reliable transportation with verification of minimum state-required car insurance is a requirement of the position.
Experience with Microsoft Office.
Proficiency in Microsoft Office components, internet software, and full-shot image software is preferred.

Nice To Haves

Design Graduates
Prior use of a Room Planner software is beneficial.
ASID certification preferred.

Responsibilities

Working with customers and sales consultants to create beautiful rooms and spaces while recommending furniture and accessories to give customers a completed, designed look.
Offering in-home, in-store, and virtual consultations to better understand your customers’ needs, style, investment, and space(s).
Creating floor plans and photo-realistic 3D renderings of Havertys Furniture and accessories placed in the customer’s home.
Assisting Sales Consultants in closing transactions by providing your design knowledge to Havertys customers.
Assisting Sales Consultants scheduling or attending a qualified home visit.
Coordinate with the customer during the home visit and the final presentation to review the items selected, pricing, and delivery schedules, if applicable.
Provide feedback to Sales Consultant and Branch Manager after each house visit and upon completion of the floorplan and the presentation board.
Assist Sales Consultant with the creation of special-order skus and increase sales reserves.
Provide constructive feedback to customers to help build sales and increase average tickets.
Have knowledge of special sales, financing plans, delivery procedures, warranties, etc.
Reinforce customer selections and help bring sales to closure.
May use My Sales Center to access and follow-up with customers.
Maintain knowledge of broad range of furniture styles and products.
Maintain consistent sales levels and other key metrics as required by management.
Participate in sales training directly on the sales floor to understand the Havertys customer engagement process.