Design Consultant /Jr. Design Consultant - Fulltime
About The Position
The Design Consultant or Jr. Design Consultant is a full-time role serving as a key support resource within the showroom, providing exceptional customer service, product guidance, and sales support to clients and internal partners. This role is responsible for managing sample fulfillment, supporting showroom operations, maintaining stockroom organization, and assisting clients with product selection. As an individual contributor, the Junior Design Consultant plays an important role in delivering a positive customer experience while ensuring operational excellence and efficient showroom support.
Requirements
- Associate or Bachelor's Degree.
- 1–3 years of customer service, retail, showroom, hospitality, or sales support experience.
- Strong organizational and communication skills.
- Proficiency in Microsoft Office applications.
- Ability to accurately measure, cut, prepare, and organize product samples.
- Strong customer service orientation.
- Effective verbal and written communication skills.
- Strong organizational and time-management abilities.
- Attention to detail and accuracy.
- Ability to manage multiple priorities in a fast-paced environment.
- Professional presentation and interpersonal skills.
Nice To Haves
- Showroom, design industry, or luxury goods experience.
- Interior design, textiles, furnishings, or related industry knowledge.
- Experience supporting sales teams and customer-facing environments.
- Experience with order entry, CRM, or inventory management systems preferred.
- Basic understanding of interior design, textiles, trims, or luxury furnishings preferred.
Responsibilities
- Assist clients with product selection by providing guidance on patterns, colors, trims, and available product options.
- Support sales efforts through suggestive selling and product recommendations that align with client needs and project requirements.
- Coordinate special product requests and custom assignments for showroom clientele.
- Fulfill, package, and ship memo sample requests for the territory.
- Prepare, customize, measure, and cut product samples to support client projects and sales opportunities.
- Generate and process reserves, quotations, and customer orders accurately and efficiently.
- Maintain showroom displays and product presentations to ensure an organized and visually appealing environment.
- Manage stockroom organization, inventory of memo samples, and product storage to support operational efficiency.
- Assist with inventory audits and inventory-related activities as needed.
- Partner with Outside Sales Associates by preparing sample packages, supporting client presentations, and fulfilling showroom requests.
- Collaborate with internal departments to ensure timely fulfillment of customer needs and operational requirements.
- Contribute to continuous improvement efforts that enhance showroom operations and customer experience.
Benefits
- Comprehensive medical, dental, and vision insurance with HSA option
- 401(k) plan with a 4% company match
- 15 PTO days
- floating holiday option
- paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
