Design Center Consultant

Clayton Homes•Columbus, OH

5d•Onsite

About The Position

Arbor Homes is seeking an enthusiastic, customer service and team-oriented Design Consultant for our Design Center located in Columbus, Ohio. We are seeking candidates with prior interior design experience with a home builder to offer design guidance and product knowledge to our Homebuyers as they make the interior and exterior selections for their dream home. Arbor is one of the fastest growing new home builders in Columbus. We look for team members with enthusiasm and skill to help provide even better experiences and higher-quality homes for our buyers. Our culture puts quality and customers first.

Requirements

Prior design related experience with a production homebuilder preferred
Excellent customer service skills
Willingness to learn and adapt
Detail oriented, self-disciplined and organized with excellent follow-up
Ability to deal with conflict & set expectations
Great listening skills and creative problem solving with the ability to find the root cause, as well as a solution
Must be a team-player with an enthusiastic attitude
Effective communication skills and a sense of urgency
High level of integrity
Good time management skills
Strong interpersonal skills with attention to detail
Strong computer skills
Able to establish priorities and meet deadlines
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
Must be current with design trends in a variety of styles
Must have ability to read and understand architectural and structural blueprints
Financial knowledge as it relates to residential mortgage loans
Must be willing to work some evenings and weekends

Responsibilities

Assisting buyers with making selections to customize their home
Ensure that homebuyer(s) is aware of all options available
Entering customer information/selections into computer systems
Advise customers on interior design functions (with respect to color, functionality, budget)
Provide complete product information detailing performance, durability, and maintenance of homebuyer(s) selections
Assist in determining market driven standard features and options
Manage distribution of design center paperwork
Communicate with Sales, Purchasing, Homeowners and Trades as required to successfully execute the homebuilding process
Is knowledgeable and able to communicate the design center experience and the overall new home buying experience
Other duties as assigned or expected