Dermatology Technician (Desk)

NORTH IDAHO DERMATOLOGY INC • Coeur d'Alene, ID

2d • Onsite

About The Position

North Idaho Dermatology is looking for an individual with a passion for customer care and a love of skincare to join our nursing team in Coeur d'Alene. No experience required - we will provide training through the Association of Certified Dermatology Technicians! The Dermatology Technician (Desk) position is ideal for someone who does not mind working at a desk, is a critical thinker, and can multi-task. This position takes knowledge gained through the Dermatology Technician training course we provide to perform in a triage-type role.

Requirements

• High school diploma or equivalent

Nice To Haves

• Experience with Electronic Medical Records (EMR) system is preferred, but not required

Responsibilities

• Provides patients with instructions and educational materials that relate to their unique skin type or condition.
• Provide patients with after care instructions regarding Blu-light, patch testing, laser treatment, Botox, biopsies, Mohs surgeries, Electrodesiccation and curettage, excisions, shave removal, wart treatment, LN2.
• Seeks advice and supervision of provider as required on treatment protocols and notifies the provider of any patient noncompliance.
• Scribing in EMR system during patient phone calls with attention to appropriate medical terminology, spelling, and thorough documentation.
• Faxing outgoing referrals, medication requests that are denied, medical records requests.
• Notifies patients of pathology and laboratory results as instructed by provider.
• May be required to complete biologic coordinator job duties as needed.
• Ability to resolve and/or escalate patient complaints in a calm and timely manner.
• Perform general office duties such as answering telephones, dictation and completing insurance forms including prior authorizations or prescription refills.
• Cross train in other departments as needed.
• Performs all duties and services in full compliance with North Idaho Dermatology Core Values.
• Performs other duties and tasks as assigned.
• Willingness to travel to other North Idaho Dermatology offices as needed.

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) matching contributions up to 4%
• discounts on medical-grade spa products and cosmetic services, such as Botox, Coolsculpting, and much more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED