Full Time Dermatology Medical Assistant / Scribe

Ganger Dermatology•Wixom, MI

9h•Hybrid

About The Position

Join Ganger Dermatology as a Medical Assistant/Scribe to kickstart your career or bring your expertise to the next level. As an MA, you will play a crucial role in assisting providers, managing patient flow, documenting medical history, performing procedures, and providing patient education. You'll gain invaluable experience and make a tangible difference in patient care. We are looking for a dedicated, hardworking team player with a passion for health and skincare, eager to grow in this amazing field. This is a full-time position requiring Monday-Friday availability, with 4-5 days per week and approximately 10-hour shifts. Occasional Saturdays and evenings may be required. Overtime is expected as needed. While you will be assigned a home office, this position requires the ability to be assigned shifts at other locations for coverage purposes. Saturday availability is also required.

Requirements

Monday-Friday Full Time availability
High School Diploma or GED
Customer Service skills
Administrative skills
Writing skills
Reporting skills
Organization skills
Verbal Communication skills
Teamwork skills
Time Management skills
Proficient Computer Skills
Multitasking skills
Ability to be assigned shifts at other locations for coverage purposes
Saturday availability is required
Overtime as needed

Nice To Haves

Associates degree or Bachelor’s degree

Responsibilities

Coordinate with clinic staff to ensure a seamless patient flow, both in the waiting room and exam rooms.
Prepare patients for examination by physicians, collecting health histories, and updating records as required.
Assist providers with documenting, processing, and verifying patient information in our Electronic Health Record (EHR).
Communicate patient concerns and needs effectively to the healthcare provider.
Respond promptly to patient inquiries and complete assigned tasks in a timely manner.
Assist with routine clerical tasks such as updating medical records, obtaining authorizations, and billing.
Recognize and appropriately respond to urgent/emergent situations following protocols.
Maintain cleanliness and organization of work areas, exam rooms and common areas.
Answer patient questions and alleviate anxieties when necessary.
Ensure optimal patient satisfaction, provider efficiency, and treatment room utilization.
Adhere to patient, employee, and clinic confidentiality guidelines (HIPAA).
Follow established policies, procedures, and OSHA regulations.
Contribute to team efforts by accomplishing related tasks as needed.
Assist in medical procedures such as surgeries, blood draws, suture removal, etc…