Dermatology Clinical Tech

Fast Pace Health•Clarksville, TN

About The Position

The Dermatology Clinical Tech provides clinical and administrative support for effective patient care under the direct supervision of a Dermatology Provider. The role delivers compassionate, welcoming patient service and responds promptly and accurately to changes in a patient’s condition or response to treatment. The position also supports internal and external customers through strong knowledge and effective communication with team members. Clinical work includes triaging patients, recording vitals and clinical histories, assisting with assessments and examinations, preparing rooms and sterilizing equipment, educating patients about skin care and treatment, assisting with dermatological procedures, performing lab testing and phlebotomy, handling specimens, providing wound care and suture removal, and supporting phototherapy. Administrative work includes maintaining records and charts, scheduling appointments and referrals, verifying insurance and authorizations, assisting with follow-ups and patient inquiries, managing supplies, and supporting compliance and service promotion. The role may also assist with urgent care activities as the dermatology schedule allows. Fast Pace Health describes its mission as improving healthcare in rural communities through patient-focused care, education, accessibility, and community service. The position is expected to follow company policies, procedures, core values, applicable regulations, and confidentiality requirements, including HIPAA. The job posting lists flexible Monday-to-Friday scheduling options, including four 10-hour days, and states there is no on-call or after-hours work.

Requirements

  • High school diploma or equivalent.
  • For the listed basic requirements, be a Certified MA, LPN, or RN with a current CPR license and at least 1 year of experience in a medical dermatology office assisting dermatology providers.
  • Any license must be active, in good standing, and verifiable with the proper regulatory agency.
  • Comply with company standards of operations, policies, procedures, and mandatory compliance training.
  • Maintain confidentiality and comply with applicable health information management requirements, including HIPAA.

Nice To Haves

  • Graduate of an accredited Medical Assistant school is strongly preferred.
  • Level 1: High school diploma or equivalent with current CPR license and/or at least 2 years of experience as a certified MA/LPN preferred in a clinical office setting, preferably dermatology.
  • Level 2: Certified MA/LPN with current CPR license and either 1 year assisting dermatology providers in a medical dermatology office or 3 years in a relevant clinical office role.
  • Level 3: Certified MA/LPN with current CPR license and either 3 years assisting dermatology providers in a medical dermatology office or 5 years in a relevant clinical office role.
  • Level 4: Licensed RN with current CPR license and either 3 years assisting dermatology providers in a medical dermatology office or 5 years in a relevant clinical office role.

Responsibilities

  • Triage patients by checking and recording vitals and collecting and recording relevant clinical history and other information needed for charting in the EMS.
  • Assist the dermatology provider with patient assessments and examinations.
  • Prepare examination rooms and sterilize equipment using an autoclave.
  • Educate patients about skin care, medication application, post-procedure care, treatment, and at-home care, including skincare regimens.
  • Assist with dermatological procedures, including biopsies, excisions, and cryotherapy.
  • Perform lab testing and phlebotomy; handle and label laboratory and pathology specimens.
  • Provide wound care and remove sutures as needed.
  • Administer phototherapy treatments and/or assist with phototherapy setup.
  • Maintain patient comfort and confidentiality during procedures.
  • Provide clinical and administrative support to the team and comply with company policies and procedures.
  • Follow company core values and maintain positive, respectful relationships with patients, employees, and managers.
  • Conduct work in compliance with applicable federal and state regulations, including health information management requirements such as HIPAA.
  • Fulfill the responsibilities of the Patient Care Specialist position described in its job description.
  • Verify insurance coverage, obtain authorizations, and schedule referrals.
  • Maintain and update patient records and prepare and organize charts for upcoming appointments.
  • Schedule patient appointments and manage the appointment calendar.
  • Perform scribe duties as needed.
  • Assist providers with patient follow-ups, including follow-up calls within 1–2 days of treatment and responding to messages the same day they are received.
  • Answer phone calls, address patient inquiries, and triage urgent messages to the dermatology provider.
  • Manage inventory and order medical supplies and medications as needed.
  • Cross-promote practice services, including facial rejuvenation, injectables, peels, microdermabrasion, facials, and services added to the menu.
  • Complete mandatory compliance training and maintain dermatology knowledge to promote and sell services.
  • Assist with urgent care activities as the dermatology schedule allows.
  • Perform other duties as assigned by management.

Benefits

  • Flexible schedule options Monday to Friday, including four 10-hour days.
  • No on-call or after-hours work.
  • Scheduled patients.
  • Paid holidays.
  • Competitive pay and benefits, including medical, vision, dental, and 401(k).
  • Nurturing, family-like atmosphere with supportive bonds and collaboration.
  • Opportunities to serve the local community.
  • Growth opportunities through diverse patients, continuous learning, and internal promotion.
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