Deputy Town Manager

Town of Hanover•Hanover, NH

10d•$114,869 - $175,335

About The Position

The Deputy Town Manager is a senior executive who assists the Town Manager with administration, coordination, and oversight of Town government. The position provides direct management oversight of assigned departments, coordinates major cross-departmental projects, supports the development and implementation of Selectboard priorities, and provides policy, financial, organizational, and management support. Assigned areas include Planning, Zoning and Codes; Parks and Recreation; Information Technology; and Etna Library, consistent with the statutory authority of the Etna Library Board of Trustees. The Town Manager may assign additional departments, programs, employees, or special projects. Working closely with the Town Manager, the Deputy Town Manager provides executive oversight of municipal operations and supports community priorities, responsible financial and organizational management, and effective resident services. The role leads strategic initiatives, builds relationships with employees, elected officials, Dartmouth College, community organizations, and regional partners, and contributes to organizational development and long-term community planning. The position also strengthens executive management capacity and leadership continuity. When designated and authorized, the Deputy Town Manager may serve as Acting Town Manager during the Town Manager’s absence or as otherwise authorized by the Selectboard and New Hampshire law. This role is intended to develop broad familiarity with Town operations and prepare for progressively greater municipal leadership responsibilities; it does not guarantee future appointment as Town Manager.

Requirements

Bachelor’s degree in public administration, business administration, public policy, finance, management, or a related field.
Seven years of progressively responsible experience in municipal government, public administration, or a comparable governmental organization.
Significant management or supervisory experience.
Demonstrated experience managing complex projects and working with elected officials, boards, department directors, and the public.
Broad knowledge of municipal management and local government operations.
Strong leadership, supervisory, project-management, and organizational skills.
Ability to analyze complex organizational and policy issues and develop practical recommendations.
Strong written, verbal, interpersonal, and public presentation skills.
Ability to manage multiple complex initiatives simultaneously and prioritize competing demands.
Sound judgment, discretion, and ability to maintain confidentiality.
Ability to develop productive working relationships with elected officials, employees, community members, institutional partners, and outside organizations.
Commitment to ethical, politically neutral, and professional municipal management.
Knowledge of municipal budgeting, capital planning, personnel administration, organizational development, and public-sector operations.
Equivalent combinations of education and experience demonstrating the required knowledge and abilities may be considered.
Evening meetings and occasional work outside normal business hours are required.

Nice To Haves

Master’s degree in Public Administration, Business Administration, Public Policy, or a related discipline.
Prior experience as an Assistant or Deputy Town/City Manager, Town Administrator, department director, or similar senior municipal executive.
Experience with New Hampshire municipal government and the Town Meeting/Selectboard form of government.
Experience with municipal budgeting, capital planning, land use, technology, parks and recreation, personnel administration, and organizational development.
ICMA credentials.

Responsibilities

Assist the Town Manager with the day-to-day administration and oversight of Town government.
Provide leadership, supervision, mentoring, and performance management to assigned department directors.
Coordinate activities across Town departments and identify ways to improve operations, communication, accountability, and service delivery.
Assist with implementing Selectboard policies, objectives, and annual priorities.
Research municipal issues and prepare recommendations, reports, presentations, and meeting materials.
Attend Selectboard and other public meetings as assigned.
Represent the Town Manager before boards, committees, community groups, government agencies, and partner organizations when requested.
Participate in preparing and administering annual operating and capital budgets.
Review departmental operating requests, staffing proposals, capital needs, contracts, and major expenditures.
Assist with the Capital Improvement Program and long-range financial planning.
Evaluate long-term financial and operational implications of proposed programs and projects.
Lead major projects assigned by the Town Manager, establishing project scopes, schedules, responsibilities, budgets, and performance measures.
Coordinate consultants, contractors, Town departments, outside agencies, and community partners.
Assist with long-range organizational and community initiatives.
Develop and maintain productive relationships with Dartmouth College, neighboring municipalities, regional organizations, state agencies, nonprofit organizations, and other governmental partners.
Support recruitment, employee development, retention, performance management, and organizational succession planning.
Mentor department heads and emerging municipal leaders and promote cross-training and institutional knowledge.
Assist the Town Manager in evaluating organizational structure, staffing, policies, and management systems.
Promote a workplace culture emphasizing professionalism, collaboration, accountability, innovation, respectful communication, and public service.
Perform related duties and special projects as assigned.
Respond to significant municipal incidents or emergencies outside normal working hours when required.