Deputy Leader w/ Class A or B Water License

Veolia•Litchfield, IL

13d

About The Position

The Deputy Site Leader assists the Site Leader with daily operations and helps ensure site activities meet organizational goals and operational standards. The role provides hands-on support in resolving operational challenges, communicating site goals and procedures, fostering teamwork, and maintaining safety, quality, and efficiency. The Deputy Site Leader serves as a secondary leader and leads site operations when the Site Leader is absent. The position supports people management, safety and compliance, operational reliability, customer relations, cost effectiveness, and facility management. It may independently manage facilities generally under 1 MGD or support the Site Leader at facilities generally between 1 and 5 MGD. The role typically supervises fewer than 10 FTEs. Work environment noise is usually moderate.

Requirements

High School Diploma or GED.
Three years of leadership experience, including two years in a supervisory or lead role.
Class A or B Water License.
Must be able to obtain certifications as required.
Comprehensive understanding of unit processes applicable to water and/or wastewater treatment facilities.
Knowledge of water treatment processes, including coagulation, flocculation, sedimentation, filtration, and disinfection.
Knowledge of wastewater treatment processes, including primary, secondary, and tertiary treatment.
Proficiency with general computer applications, including Microsoft Office Suite, data entry, and management systems.
Ability to communicate and collaborate effectively with the Site Leader, staff, customers, and external stakeholders.
Ability to adapt to changing site needs and handle varied responsibilities.
Physical ability to regularly talk or hear; frequently stand, walk, climb stairs or ladders, sit, use hands to finger, handle or feel, reach, climb or balance, stoop, kneel, crouch, or crawl, and taste or smell; regularly lift 10–25 pounds and occasionally lift or move up to 50 pounds.

Nice To Haves

A degree in Business, Engineering, Project Management, or a related field.
Preferred knowledge of electrical systems relevant to water and wastewater facilities.
Preferred knowledge of mechanical systems used in treatment plants.
Preferred knowledge of instrumentation and control systems for process monitoring and automation.
Knowledge of SCADA systems.
Familiarity with water quality testing and analysis techniques.
Understanding of regulatory compliance requirements.
Basic troubleshooting skills for equipment and processes.
Ability to read and interpret technical drawings and schematics.
Desire to develop operational and leadership skills for a future leadership role.

Responsibilities

Assist the Site Leader in managing daily operations and addressing operational challenges.
Communicate site goals, procedures, updates, business initiatives, and goals to team members.
Promote teamwork, collaboration, and a positive work culture; help resolve team issues.
Support team performance management, coaching, mentoring, and skill development.
Step in to lead site operations when the Site Leader is absent.
Promote a safety-first culture, ensure employees have appropriate training, resources, and PPE, and conduct safety checks or audits.
Implement and enforce operational safety protocols and conduct safety training and awareness programs.
Monitor and report safety performance metrics, including incidents and near-misses.
Oversee site contract execution and ensure adherence to environmental, health, safety, operating, maintenance, and emergency response procedures.
Monitor project delivery performance, maintain quality and consistent results, and coordinate problem resolution and conflicting priorities.
Build relationships with customers and stakeholders; respond promptly and professionally to inquiries, concerns, complaints, and escalated issues.
Support client communications and step into client-facing roles when needed.
Collaborate with cross-functional teams to improve customer experience and satisfaction.
Identify and implement operational efficiencies and cost-saving initiatives; support OPEX initiatives.
Assist with site budgeting and cost control, monitor and report site-level financial transactions, and optimize resource utilization to minimize downtime.
Manage facilities generally less than 1 MGD independently, or support the Site Leader at facilities generally between 1 and 5 MGD.
Contribute to new business opportunities and work to improve Net Promoter Scores.