Deputy Resident Manager (all genders) - Milan

Tribera • Milan, NY

3d • Onsite

About The Position

A new chapter begins – welcome to Tribera! Are you a hands-on, sales-driven hospitality professional looking to grow within a dynamic and people-focused environment? As the Deputy Resident Manager at our newest property in Milan. You will work closely alongside the Resident Manager to support the smooth day-to-day running of the property while taking the lead on sales activity, occupancy growth, and local partnerships. You'll be the commercial engine of the property, turning prospects into residents and residents into long-term community members.

Requirements

• At least 1 year of experience in the hospitality industry, ideally in a customer-facing or sales-oriented role.
• A proven track record of hitting commercial targets, with a proactive, results-oriented approach and the confidence to close deals and build lasting client relationships.
• A natural communicator who thrives in diverse environments and can build rapport quickly with prospective residents, current residents, and external partners alike.
• Strong attention to detail with the ability to manage a busy pipeline, keep on top of administrative tasks, and support operational reporting with accuracy.
• Fluency in Italian (C1/C2) and English (C1/C2), with additional languages a strong advantage in our international community.

Nice To Haves

• A background in co-living, student housing, serviced apartments, or hotel front office is a plus.

Responsibilities

• Take ownership of the property's sales pipeline — from lead generation and property viewings through to lease conversion — working closely with the Corporate Services team to hit occupancy targets and minimize void periods.
• Identify, build, and maintain relationships with local businesses, relocation agencies, universities, and corporate clients to grow Tribera's presence and referral network in the local market.
• Support the implementation of local marketing initiatives and events that attract prospective residents and strengthen the Tribera brand in the area.
• Ensure a seamless move-in experience for new residents and support community-building initiatives that drive satisfaction, renewals, and positive word of mouth.
• Step in for the Resident Manager when needed, supporting facility management, team coordination, and day-to-day operational delivery to maintain property standards.
• Track and report on sales performance, occupancy metrics, and lead conversion data, contributing to broader operational and financial reporting.

Benefits

• Take your Birthday Day off to celebrate!
• A dynamic, young, and creative team that values openness to new ideas and solutions.
• A supportive and collaborative work environment.
• Flexible working hours

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed