Deputy Program Manager

World Wide Technology Holding•Phoenix, AZ

1d•$170,000 - $185,000•Onsite

About The Position

World Wide Technology (WWT) is seeking a Deputy Program Manager to develop, maintain, deliver, and coordinate a successful program that supports a positive engagement experience and measurable outcomes aligned with the Government’s requirements. The role coordinates new and ongoing projects within a large-scale Government Program and supports the operational and tactical needs of multiple large-scale projects. It is fully on-site in Chandler, Arizona, and is a full-time, direct-hire position requiring an active TS/SCI clearance or above. The position does not offer visa sponsorship and is not available for 1099 or C2C arrangements.

Requirements

Active Top Secret security clearance with SCI eligibility; the posting also states that candidates must currently hold an active TS/SCI clearance or above.
Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.
At least 8 years of progressive experience in consulting, service delivery, or program management.
At least 3 years in complex, multifaceted delivery leadership roles.
Experience leading cross-functional technical teams.
Program Management and/or PMP certification; DAWIA Level III satisfies this requirement.

Nice To Haves

Master’s degree in a related field.
Direct customer experience in Government Services.

Responsibilities

Oversee multiple service delivery models, emphasizing continuous improvement and adapting to changes in the service industry.
Facilitate and drive decision-making processes when appropriate.
Work with leadership and technical leads to staff and resource the portfolio of work appropriately.
Partner with technical leads to build high-performance teams and a successful program.
Track customer-specific program metrics and analyze delivery performance and key business performance indicators.
Support presentations of program status and communicate relevant information to stakeholders, leadership, and external customers.
Assemble and manage cross-organizational, high-performance teams for complex programs and projects, fostering collaboration and a sense of urgency.
Provide guidance on budgeting, forecasting, and financials to meet targets and expectations.
Ensure successful onboarding and offboarding of program resources.
Serve as the primary customer contact for program activities and lead program review sessions addressing cost, schedule, and technical performance.
Work with the sales organization on presales support and estimates for delivery, resource requirements, level of effort, durations, and governance expectations.
Coordinate new and ongoing projects associated with a large-scale Government Program.
Support day-to-day operational and tactical aspects of multiple large-scale projects.
Support day-to-day client interactions and expectations across multiple large-scale projects.
Minimize exposure to risk across multiple projects.
Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
Manage and support delivery of contract deliverables.