LOSSAN Deputy Managing Director, Operations & Programs

OCTA • Orange, CA

8d • $221,021 - $304,117 • Onsite

About The Position

Under minimal direction, provides executive leadership and oversight of operational, programmatic, and service delivery activities for the LOSSAN (Los Angeles – San Diego – San Luis Obispo) Rail Corridor Agency. This position leads operational integration, service delivery coordination, capital program implementation support, and passenger-focused initiatives supporting the Pacific Surfliner and broader LOSSAN Rail Corridor. Works closely with member agencies, operators, host railroads, regulators, and internal partners to advance safe, reliable, efficient, and customer-focused rail service.

Requirements

• Bachelor’s degree in business, management, or a related field
• Minimum of eight years of senior management experience, including four years of experience managing staff
• Experience in transportation, public agency administration, or related transportation operations
• Demonstrated ability to lead complex operational and program implementation initiatives
• Strong understanding of service delivery, operational performance, and cross-functional coordination
• Proven ability to build effective relationships with operators, public agencies, regulators, and other stakeholders
• Strong executive-level communication, presentation, decision-making, and problem-solving skills
• Ability to translate organizational priorities and Board direction into effective operational strategies

Nice To Haves

• Advanced degree preferred

Responsibilities

• Lead operational and program delivery activities supporting Pacific Surfliner service and the LOSSAN Rail Corridor
• Oversee service implementation, operational readiness, performance monitoring, and integrated service delivery
• Coordinate operational activities across Operations, Capital Programs, Planning, Finance, Marketing, and passenger-focused initiatives
• Lead coordination related to service modifications, disruptions, capital project impacts, and corridor improvements
• Partner with host railroads, operators, member agencies, state agencies, regulators, and other stakeholders
• Evaluate operational performance, service impacts, implementation risks, and customer experience considerations
• Advance corridor resiliency, operational integration, and future rail mobility initiatives
• Prepare and present operational updates and recommendations to executive leadership, stakeholders, and the Board of Directors
• Represent the Agency in regional, statewide, and national rail and transportation forums
• Lead, coach, and develop staff while fostering a collaborative, high-performing environment
• Serve as a member of LOSSAN’s executive leadership team and act as backup to the Managing Director, as needed

Benefits

• Help lead one of the nation’s most significant intercity passenger rail corridors
• Shape operational strategies that directly influence Pacific Surfliner service and passenger experience
• Collaborate with rail operators, host railroads, member agencies, and transportation partners throughout the corridor
• Lead complex, high-visibility initiatives that advance rail mobility, reliability, and corridor resiliency
• Serve in a key executive leadership role helping shape the future of intercity passenger rail service
• Join a team where innovation, integrity, and strategic thinking are valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive