Deputy Managing Director, General Services

City of Philadelphia • Philadelphia, PA

2d • Onsite

About The Position

The Deputy Managing Director (DMD) for General Services is a senior executive role within the Managing Director’s Office (MDO) of the City of Philadelphia. The DMD provides leadership across multiple city departments focused on public-facing programming and agency-facing services. This role reports through a First Deputy Managing Director to the Managing Director which is a cabinet-level position reporting to and appointed by the Mayor. The Deputy Managing Director for General Services oversees strategic leadership, policy implementation, and operational coordination across Philadelphia’s general services departments, including Parks and Recreation, Public Property, Library and Fleet.

Requirements

• Bachelor’s Degree in Public Administration, Public Policy, Business Administration, Law, Political Science or a closely related field. Related fields may apply more specifically to division assignments.
• At least 15 years of progressively responsible leadership experience in a large, urban municipal government, public administration, large-scale operations, or a related field.

Nice To Haves

• Advanced level degree preferred.

Responsibilities

• Provide leadership and strategic oversight to assigned operating departments, ensuring alignment with the Mayor’s and Managing Director’s policies and objectives.
• Develop, propose and implement policies and initiatives that improve public service delivery, operational efficiency, and government effectiveness.
• Under leadership and direction of the Managing Director, ensure successful execution of major city initiatives, programs, and reforms in collaboration with department heads and city officials.
• Through leadership and oversight of divisions and close collaboration with other Deputy Managing Directors, encourage and lead collaboration among operating departments as well as functions not reporting to the Managing Director’s Office.
• Serve as a subject matter expert and advisor to the Managing Director on administrative and operational matters concerning City Services.
• When necessary, work with General Service departments and offices to engage with community organizations, private sector partners, and other stakeholders to improve service delivery and policy outcomes.
• Ensure transparency, accountability, and equitable service delivery across the operating departments and operating function within the division purview.
• Represent the Managing Director’s Office and, when necessary, the Mayor’s Office at public events, press conferences, and official engagements as required.
• Under leadership of the Managing Director, manage cross-departmental initiatives to address wide-ranging complex policy and operational challenges.
• Monitor, guide, and advise on the budgetary and financial management for the operating departments and functions, ensuring fiscal responsibility and resource optimization.
• Monitor and evaluate department performance, using data-driven approaches to track progress and ensure accountability in meeting strategic goals.
• Prepare arguments and justifications for policy and legislative advocacy priorities at the local, state, and federal levels.
• Find opportunities for and implement process improvements and technology solutions to modernize service delivery, reduce inefficiencies, and enhance public engagement.
• Facilitate intergovernmental relations, collaborating with regional, state, and federal partners on initiatives impacting Philadelphia.
• Ensure compliance with regulatory and legal requirements, providing oversight of city agencies' adherence to applicable laws, policies, and ethical standards.
• Strengthen community engagement efforts, ensuring resident feedback informs decision-making and city services are responsive to public needs.
• All other duties as assigned.

Benefits

• Comprehensive health coverage for employees and their eligible dependents.
• 8 weeks of paid parental leave.
• Unlimited FREE public transportation all year long through SEPTA’s Key Advantage program.
• Eligibility into the discounted medical plan through the wellness program.
• Paid vacation, sick leave, and holidays.
• Generous retirement savings options.
• Eligibility to participate in the Public Service Loan Forgiveness program.
• Tuition discounts and scholarships (10% to 40%) with over a dozen esteemed colleges and universities, extending to spouse and dependents in some cases.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive