Deputy Division Director (Planning & Development)

Shelby County Government•Memphis, TN

About The Position

The Deputy Division Director is a senior executive leader responsible for the strategic, operational, and administrative management of the Memphis and Shelby County Division of Planning and Development. Working under the direction of the Division Director, the Deputy provides leadership and oversight of Division-wide operations, organizational performance, strategic initiatives, financial and resource management, and continuous improvement. The role translates strategic priorities into measurable outcomes, manages complex cross-functional initiatives, and cultivates partnerships across City and County government, public agencies, and community stakeholders. The position assists the Division Director with leadership, strategic direction, administrative oversight, policy and strategy development, budget administration, and implementation of Division priorities. It leads Division-wide projects, communications, stakeholder engagement, workforce planning, process improvements, and organizational capacity-building. The Deputy represents the Director in executive and intergovernmental settings, prepares decision-support materials, interprets and implements relevant City and County policy, and evaluates staff performance. The position is subject to a background check for convictions substantially related to potential job duties. Employees hired after September 1, 1986, are generally required to reside in Shelby County as a condition of employment, subject to stated public-safety and civil-service exceptions. Pay Grade: 60. Salary is commensurate with experience and education.

Requirements

  • At least 10 years of related experience, including at least 3 years in a managerial or administrative capacity.
  • Bachelor’s degree in business or public administration, City and Regional Planning, Architecture, or another closely related field from an accredited college or university, or an equivalent combination of related education and/or experience.
  • Proof of education, training, and/or experience is required.
  • Demonstrated ability to work effectively with various levels of government, executives, businesses, organizations, and the public.
  • Ability to make collaborative decisions, foster cooperation among diverse groups, and work through complex situations effectively.
  • Demonstrated ability to handle politically sensitive issues.
  • Knowledge of organization management and public administration principles and practices.
  • Ability to analyze data, plan, implement, evaluate, and document outcomes.
  • Clear and effective oral and written communication skills, including the ability to present to committees, boards, and executive management and administration.
  • Knowledge and experience using modern management techniques and the ability to apply them.
  • Ability to manage personnel to meet project deadlines.
  • Ability to work effectively with the public and other departments within Shelby County Government.
  • Residency in Shelby County is generally required for employees hired after September 1, 1986, subject to the stated exceptions.

Nice To Haves

  • Advanced degrees or professional credentials are preferred.

Responsibilities

  • Assist the Division Director in providing leadership, strategic direction, and administrative oversight of Division operations, programs, personnel, and resources.
  • Assist in developing, evaluating, and implementing policies, procedures, and organizational strategies consistent with City and County priorities and applicable regulatory requirements.
  • Assist with developing, administering, and monitoring Division budgets, including operating, enterprise, and grant-funded resources.
  • Lead the development, implementation, and monitoring of Division-wide special projects, strategic initiatives, operational objectives, and organizational improvement efforts.
  • Oversee Division-wide communications, stakeholder engagement, and community outreach activities.
  • Lead and coordinate workforce planning, professional development, employee engagement, and organizational capacity-building initiatives.
  • Lead cross-functional improvement initiatives to streamline regulatory and administrative processes, reduce barriers to service delivery, and strengthen the customer experience.
  • Assist the Director with strategies to position the Division, City, and County to market and support development opportunities, community investments, and neighborhood improvements.
  • Represent the Division Director in executive meetings, intergovernmental discussions, and other official capacities; make oral and written presentations as assigned.
  • Develop actionable plans, coordinate implementation activities, and monitor progress toward organizational goals and major initiatives.
  • Lead initiatives to ensure Division plans, programs, and processes are efficient, transparent, and inclusive.
  • Prepare or direct the preparation of executive briefings, operational reports, policy recommendations, presentations, and other materials supporting organizational decision-making.
  • Interpret and implement City and County policy as it relates to Division operations.
  • Cultivate and maintain partnerships with public, private, nonprofit, and philanthropic sector organizations.
  • Review and evaluate staff and prepare performance reports.
  • Perform other related duties as required or directed.
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