Deputy Director Youth and Family Services

City of Albuquerque•Albuquerque, NM

About The Position

The Deputy Director of Youth and Family Services works under the direction of the Director of Youth and Family Services and assists in the management, coordination, and oversight of departmental programs, operations, and service delivery. This position provides leadership over assigned program areas, supports departmental performance management, and ensures alignment with established goals, policies, and budgetary parameters. The Deputy Director serves as a key operational leader, translating the Director’s strategic direction into effective program execution and ensuring consistent service delivery across direct service programs and contracted nonprofit providers. This is an unclassified at-will position. Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Requirements

Bachelor’s degree from an accredited college or university in public administration, social work, recreation, education, business administration, or a related field preferred
Nine (9) years experience in human services program management, public administration, or recreation leadership
Six (6) years of supervisory experience preferred
Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within 6 months from date of hire.

Responsibilities

Assist the Director in managing and overseeing departmental operations, programs, and service delivery activities.
Provide direct oversight of assigned divisions, programs, or initiatives within Youth and Family Services, including both City-operated and contracted services.
Support the development, implementation, and monitoring of departmental goals, work plans, policies, and procedures.
Oversee day-to-day program operations to ensure services are delivered efficiently, effectively, and in compliance with applicable regulations, contracts, and funding requirements.
Monitor program performance, outcomes, and service metrics; identify operational challenges and recommend corrective actions or process improvements.
Assist in the administration of the department budget, including monitoring expenditures, forecasting needs, and ensuring alignment with approved funding levels.
Provide guidance and supervision to managers and supervisory staff; support workforce development, performance management, and staff accountability.
Coordinate with nonprofit service providers to ensure contract compliance, service quality, and alignment with departmental priorities.
Represent the department in meetings, workgroups, and community forums as assigned by the Director.
Serve as acting Director in the Director’s absence, as designated.
Foster collaborative relationships with City departments, community partners, and external stakeholders to support integrated service delivery.
Attend and participate in professional group meetings; stay abreast of new trends and innovations in assigned areas.
Perform other related duties and responsibilities as assigned.