DEPUTY DIRECTOR, RECORDS

City of New York • New York, NY

11h • $94,203 - $101,101 • Hybrid

About The Position

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. The Office of the Chief Counsel provides legal advice to NYCEM executives and staff regarding critical, strategic, legal and policy issues facing the agency. The Records Management Unit is responsible for leading and managing the NYCEM records management program, developing and implementing policies and procedures to manage agency records throughout their life cycle. The Office of the Chief Counsel is seeking a Deputy Director of Records who will oversee the work of the Records Management unit and supervise the Records Program Manager and any temporary staff, including interns. The Deputy Director of Records will oversee the maintenance and management of the agency’s electronic and physical records, including day-to-day responsibilities and creating and implementing policies around agency records. The Deputy Director of Records will work with staff to ensure that all records are in compliance according to City policies and procedures.

Requirements

• A four-year high school diploma or its educational equivalent and eight years satisfactory full-time professional experience in one or a combination of the following: emergency management, fire or police services, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made. 18 months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above.
• A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in one or a combination of the areas listed in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above.
• A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences, or related field, and three years of satisfactory full-time professional experience in one or a combination of the areas described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above.
• Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent and the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above.
• Candidates must be authorized to work in the United States without employer support to be eligible for selection.
• The selected candidate will be required to be in person in the office location three days per week, with exceptions for extenuating circumstances.

Nice To Haves

• A master’s degree from an accredited college in library or information science AND at least three years of full-time records management experience.
• A bachelor’s degree from an accredited college and current status as a Certified Records Manager (CRM) in good standing, as granted by the Institute of Certified Records Managers (ICRM), or comparable documented military or government records-management training, certification, and experience demonstrating substantially equivalent knowledge and competencies, and at least three years of full-time professional records-management experience.
• A baccalaureate degree from an accredited college AND five years full-time professional experience in a records management setting.
• Knowledge of current records management standards and best practices.
• Familiarity with NYC policies and regulations a plus.
• Demonstrated use of an electronic content management system.
• Experience with Office 365, particularly with a third-party records management solution based off of the Office 365 platform.
• Experience with RecordPoint’s Records365 a plus.
• Experience with scanning projects.
• Familiarity with NYC Department of Records scanning guidelines a plus.
• Ability to perform the essential functions of the position, with or without reasonable accommodation, including the occasional handling, storage, and retrieval of records and records-storage materials.
• Relevant professional, governmental, military, or institutional experience in records management, information governance, document control, archives, or related functions.
• Excellent written and verbal communication skills.
• Strong organizational skills and demonstrated attention to detail.
• The ability to work individually or as part of a team.
• Candidates are not expected to possess every preferred qualification. Successful applicants may demonstrate equivalent knowledge, transferable experience, or the ability to quickly learn new systems and technologies.
• Proven ability in the following areas, from the agency’s performance management model: Knowledge, Work Ethic and Productivity, Strategic Problem Solving and Innovation, Effective Communication, Teamwork.

Responsibilities

• Overseeing Records Management unit staff and interns.
• Managing and maintaining an electronic records management system, currently RecordPoint’s Records365.
• Performing day-to-day records management tasks and activities relating to storage, retrieval, retention and disposition of records.
• Training staff in the procedures related to policies governing the maintenance of all documents (both records and non-records, regardless of format) and ensuring staff are aware of their role in the management of agency records.
• Overseeing all Records Management unit functions and projects including but not limited to reviewing and updating the retention schedule as needed, applying retention to records in SharePoint using Records365, creating destruction and transfer requests, choosing a system to manage physical records (potentially Records365).
• Developing and implementing agency records management policies and related procedures as needed and performing yearly reviews and updates of established policies.
• Creating one page infographics to communicate important policies or procedures to NYCEM staff as needed.
• Overseeing all scanning projects which must follow the NYC Department of Records and Information Services’ (DORIS) processes and guidelines and be approved by DORIS before projects may commence. Potential scanning projects include eligible agency records with long-term retention periods or special scanning projects (e.g., activation records to be transferred to another City agency).
• Maintaining filing system procedures and classification indexes.
• Assigning and managing file space as well as inventorying boxes and preparing materials for storage or transfer to the NYC Municipal Records Center if needed.
• Working with staff to ensure all agency publications that are required to be submitted to the NYC Municipal Library are transferred to the Records Management unit for submission to the Library’s Government Publications Portal.
• Choosing, inventorying and cataloging materials in the agency library and managing patrons and the circulation of the collection utilizing ResourceMate Plus.
• Demonstrated ability to independently manage complex assignments, exercise sound judgment, and communicate progress to leadership.

Benefits

• The high end of the salary range is available to candidates who have been in City service two or more years.
• This position is supported with a federal Emergency Management Performance Grant (EMPG) through 9/30/2026 with the possibility of an extension; the employee will be responsible for training requirements associated with this grant.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager