Deputy Director of Regional Projects

Massachusetts Bay Transportation Authority•Boston, MA

4d•Onsite

About The Position

The Deputy Director of Regional Projects will manage the MBTA’s involvement in regional-scale planning projects, particularly those with multimodal policy implications, to represent the T’s interests and build interagency partnerships. This position will be responsible for coordinating the MBTA’s response on complex policy and transit planning efforts including regional infrastructure closures and diversions, long-range planning for large-scale projects, and station and facility improvements with multimodal impacts. This position will ensure a coordinated MBTA response to regional initiatives, thereby supporting the MBTA and the State in achieving their goals, while controlling capital costs, and managing impacts to customers.

Requirements

Bachelor’s degree from an accredited institution.
Five (5) years of relevant work experience in public policy, urban or regional planning, or community engagement.
Two (2) years of supervisory, managerial, and/or leadership experience.
One (1) year of experience presenting complex information at a high level in diverse settings.
Excellent facilitation abilities and demonstrated facilitation experience in planning, developing, leading, and managing in both large and small group settings.
Demonstrated successful experience in quantitative and qualitative evaluation methods to assess system impacts.
Demonstrated success with writing policy memos and/or public-facing documents and presenting recommendations based on stakeholder feedback and data analysis.
Demonstrated excellent communication and organizational skills.
Strong time management skills, ability to multi-task, learn quickly, take direction, and work independently and to use creative, collaborative, and consultative approaches to resolve issues.
Advanced expertise in MS Word and PowerPoint.
A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
A master’s degree in a related subject substitute for two (2) years of general experience.
A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.
Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
Ability to provide internal and external customers with courteous and professional experiences.
Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op.
Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program.
All employees must be legally authorized to work in the United States and on an unrestricted basis.
The MBTA does not have an employer work sponsorship program.
However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are welcome to apply.
Further, all persons hired will require a U.S. Social Security Number prior to starting the position and employees will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.
Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview.
Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position.
Rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview.
In addition, Human Resources may require documentation supporting the request.
However, should you need to reschedule, you will need to contact your Recruiter directly by email.
Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.
Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.
During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.
The MBTA makes reasonable accommodations for applicants with disabilities.
If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or [email protected].

Nice To Haves

Master's degree from an accredited institution in public policy, public administration, business administration, political science, urban planning, urban studies, public health, or related field.
At least three (3) years of relevant work experience collaborating closely with internal and external stakeholders including working with various departments to understand intersecting policy initiatives and partnering with relevant stakeholders in complex organizations.
Two (2) years of experience in transportation planning, local or regional planning, public policy, community engagement, or a related field.

Responsibilities

Manage the MBTA’s engagement in regional-scale multi-modal projects and studies, particularly those that involve coordination internally with multiple departments and externally with multiple agency and municipal stakeholders.
Identify impacts related to commuter rail, light and heavy rail, bus, water transportation, paratransit, parking, station access, fares, and other topics and evaluate trade-offs between mitigation alternatives.
Lead or serve as a significant contributor to planning initiatives as assigned.
Develop frameworks and business process improvements to address the impacts of various projects and to align the MBTA’s feedback with priorities.
Coordinate with internal stakeholders to keep relevant parties informed and to determine priorities and conflicts between MBTA modes and assets.
Serve as a primary point of contact, ensuring various stakeholders are aligned and informed.
Support MBTA leaders with project feedback, negotiations, and weighing of policy considerations.
Coordinate outreach to external stakeholders, including agencies, municipalities, advocates, and other groups.
Align project decisions to the values, goals, and metrics in the MBTA’s strategic plan, and share decision-making rationale with internal and external stakeholders.
Maintain organized project files and notes and organize response to action items.
Assist with procurement, budgeting, managing employees, and contracts as required.
Respond to customer, vendor, and coworker inquiries in a courteous and professional manner.
Adhere to the rules, regulations, and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
Perform all other duties and projects that may be assigned.