Deputy Director of Operations

City of St. Joseph • St. Joseph, MO

2d • Hybrid

About The Position

The Deputy Director of Operations assists in planning, managing, and overseeing operations processes within the city, including key transportation infrastructures such as the City Landfill and City Wastewater Treatment Department, along with the Streets Division. This role supports the development and implementation of strategic initiatives to enhance operational efficiency and service quality while ensuring compliance with applicable laws and regulations. The Deputy Director provides technical and administrative support to the Director of Public Works & Transportation.

Requirements

• Strong oral and written communication skills.
• Ability to foster strong public relations and community engagement.
• Knowledge of operations planning, management, and compliance.
• Familiarity with municipal, state, and federal regulations related to operations.
• Experience managing complex projects and collaborating with cross-functional teams.
• Valid driver’s license.
• Must pass a drug screening and criminal background check prior to employment.

Nice To Haves

• At least five years of experience in operations management or a related field.
• Bachelor’s degree in operations management, public administration, urban planning, or a related field is preferred or appropriate experience.

Responsibilities

• Assist in overseeing daily operations and ensure alignment with departmental and city objectives.
• Contribute to the creation and execution of departmental policies, objectives, and budget management.
• Address public inquiries and resolve complaints related to operational services and projects.
• Engage in meetings with city officials, community groups, and stakeholders to advocate for operational needs.
• Help establish service standards and evaluate the efficiency and effectiveness of service delivery methods.
• Support grant applications and oversee awarded funding to enhance operational infrastructure.
• Analyze and interpret state and federal regulations affecting operations, ensuring city compliance.
• Assist the Director in preparing relevant reports and presentations on projects and initiatives.
• Perform additional tasks as assigned by the Director.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager