Deputy Director of Operations

Jud/Family Court • Dover, DE

9h • Onsite

About The Position

Family Court’s mission is to provide equal access to justice for the families and children under its jurisdiction in a manner that is fair and efficient and that maintains the public’s trust and confidence in an independent and accountable judiciary. We strive each day to build an atmosphere that ensures all members of the public are treated with courtesy, dignity, and respect. We strive to have the same environment for our staff and value a diverse workforce. We offer career opportunities that make a difference in people’s lives every day. Come join our team where our goal is to operate Family Court through great staff across the state. Please note: FREE parking is available in New Castle County for Family Court staff. This is an exempt position. The incumbent reports to the Director of Operations and manages several operational units in the New Castle County Family Court.

Requirements

• Two years’ Experience in Court operations management and supervision.
• Two years’ Experience as a manager in case flow management principles, practices and procedures related to family law or criminal justice issues.
• Two years’ Experience as a manager in the interpretation and application of federal and state statutes, rules, regulations, standards, policies, and procedures related to the jurisdiction of Family Court, other juvenile court, juvenile services, or criminal justice system.
• Ability to communicate effectively orally and in writing.

Responsibilities

• Direct the activities of several operational units and/or programs in New Castle County to ensure effective application of Court rules, policies, and procedures.
• Provides managerial and administrative direction to department supervisors in meeting the Court's operational goals and objectives.
• Mange and develop the skills of supervisors and coach supervisory staff to effectively share performance findings with senior staff and identify solutions based on performance data to create positive change within Operations.
• Ensures that case processing functions meet required Court and legal standards.
• Promote continuous quality improvement through the implementation of data tracking, performance and quality improvement processes.
• Supports the New Castle County Director of Operations and supervisors in planning, reviewing and managing the Court's automated systems.
• Responds to inquiries from Judges, Commissioners, attorneys, litigants, government officials and the general public regarding Family Court policies and procedures.
• Coordinates building maintenance, services, and other administrative activities related to the space occupied by Family Court.
• Performs related work as required.

Benefits

• FREE parking is available in New Castle County for Family Court staff.
• Accommodations are available for applicants with disabilities in all phases of the application and employment process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed