Deputy Director, Housing and Homeless Services, (1252)

Catholic Charities Archdiocese of Washington•Washington, DC

1d•Onsite

About The Position

The Deputy Director provides leadership and guidance to the department's programs, and leads the technology, financial, operational, and administrative functions in support of department and Agency mission, goals, and related quality enhancement initiatives. The Deputy Director will provide administrative supervision of up to 4 FTEs and functional supervision of up to 17 FTEs.

Requirements

Master’s degree in business/finance or related field
10 years of experience in a business/financial role
5 years of social services program management experience
3 years of experience managing local, state and federal Grants
3 years of experience managing cost reimbursable and fee for service program contracts and fiscal oversight.
Experience creating program procedures, efficiency workflows and automation of tasks.
Experience training staff and providing technical assistance to manager and director level staff.

Nice To Haves

Knowledge of budget creation, modification, and managing multiple funding streams
Effective communication and negotiating skills
Ability to analyze budgets and financial statements, quantitative statistical data, and current research findings in the field.

Responsibilities

Work closely with the Executive Director to ensure department’s operational success, and in coordination with the Agency’s Finance, Grants and Administration teams to ensure fiscal, contractual, and administrative accountability in the department programs.
Serve as the department’s contract point of contact and works in conjunction with institutional advancement and Executive Director to Support the development of funding plans that identify private/public funding to achieve program goals and support grant/contract development to fund program initiatives.
Manage a portfolio of grants and contracts including federal, state, and local cost reimbursable contracts and fee for service agreements.
Prepare and coordinate the timely submission of grant agreements, reports, and contract deliverables according to funding requirements.
Develop staffing plans to align staffing models with contract requirements to achieve programmatic goals and objectives.
Lead the development of departmental and programmatic budgets.
Monitor monthly contract billings to ensure billings are in alignment with the approved budget.
Track program spending and staff allocations and develop budget modifications as needed.
Develop programmatic budgets and pricing models to develop new and enhance existing program models.
Review department financial, labor utilization and productivity reports and recommend changes to the Department’s senior leadership team as needed.
Coach Portfolio Directors and Program Managers to monitor programmatic revenue/expense statements and monthly invoices.
Conduct trainings for director and manager level staff in developing and managing program budgets, reviewing, and approving contract billings, and maintaining fiscal compliance with agency and funding requirements.
Conduct regular and ongoing evaluation of program needs; develop and implement plans to close identified gaps in service.
Design financial resources/tools and protocols (e.g., professional development and training, budgetary concerns, licensing requirements, etc.).
Assist with the organization-wide leadership in achieving and maintaining quality improvement and accreditation.
Develop performance matrix systems and quality control steps for department programs.
Maintain quality program practices, enable staff participation in continuous quality improvement (CQI), and update program policies, procedures, and manual as needed.
Conduct scheduled and unscheduled program site visits to assist Program Directors and Managers to maintain compliance with agency and funder guidelines.
Recommend strategies to leverage data to improve program operations and analyze trends to meet internal and external stakeholder outcomes.
Lead the integration of digital systems across the department in collaboration with the HHS Director of Business and Data Systems, Sr. Director of Quality Assurance and Director of Operations to ensure efficient and effective processes for data collection.
Provide regular reports to the Executive Director on department program accomplishments, challenges, budgetary analysis, quality enhancement initiatives, and programmatic outcomes/variances.
Provide supervision to Director, Business & Data Systems, HMIS Manager, HHS Operations Manager and Administrative Manager, support staff, and volunteers, which includes recruiting, staffing, hiring, performance evaluation, coaching, employee discipline, training, and professional development.
Set standards for customer service and facilitate team dynamics to deliver on the department's strategic priorities.
Support the program and administrative efforts to recruit and retain a qualified, stable, skilled, diverse, competent, and highly valued workforce.
Provide program management and leadership in the absence of Executive Director as requested.
Represent the department and Executive Director at meetings, events and programs as directed.
Perform other job-related duties as assigned.