Deputy Court Clerk II

Pima County•Tucson, AZ

16h•Onsite

About The Position

Performs specific assigned clerical support and customer service tasks of minimal difficulty under direct supervision. Responsibilities include, but are not limited to, direct interaction with the public, inputting data into a computer system, and the handling of important court documents and the processing of financial transactions. This recruitment is to establish a register for current and future Deputy Court Clerk II vacancies in the Clerk of the Court's Office.

Requirements

A high school diploma or equivalent is required.
A minimum typing speed of 25 wpm is required.
Six months of experience performing a combination of the following: customer service, cashiering, and tasks such as typing, filing, answering phones, and data entry, and using various types of office equipment.
Relevant education may be substituted for some of the aforementioned experience as approved by Human Resources.
Knowledge of English composition, grammar, punctuation, and spelling.
Knowledge of standard office practices, procedures, and filing systems.
Knowledge of automated information systems, database structures, and standard software (e.g., Word, Outlook, Excel).
Knowledge of operating standard office equipment (e.g., fax machines, photocopiers, duplicators, calculators, cash registers).
Knowledge of problem-solving and resolving routine operational issues.
Skill in providing polite, professional, and effective customer service in person and via high-volume telephone calls.
Skill in computerized keyboarding and data entry.
Ability to read, comprehend, research, and verify the accuracy of court documents, minute entries, orders, and legal paperwork.
Ability to identify, organize, and sort legal documents efficiently.
Ability to communicate clearly and effectively, both orally and in writing, with judges, attorneys, law enforcement, court personnel, external agencies, and the public.
Ability to work quickly and accurately, switch focus among multiple tasks, and manage time constraints.
Ability to follow brief oral and written instructions promptly and accurately.

Responsibilities

Operate multi-line, high volume phone system.
Inputs data into computer system.
Receives, categorizes, and processes legal documents.
Receives, balances, and performs daily processing of cash, check, and credit payments.
Interacts directly, both on the phone and in person, with the general public, legal community, and court personnel.
Performs research on a variety of issues related to legal documentation and case filings.
Maintains a high level of confidentiality in all work-related activities.
Operates various office equipment.
Performs other duties and projects as assigned.