Deputy Court Clerk II - E-Filing

Pima County, AZ•Tucson, AZ

66d•$17 - $23

About The Position

This position is an intermediate-level clerical classification performing moderately difficult tasks under a moderate level of supervision. This position is a specialized clerical role focused on the electronic processing and management of legal documents within the Clerk's office. The primary responsibility is to ensure the accuracy and compliance of electronic filings while also providing critical backup support at the public counter. This role requires exceptional attention to detail, strong critical thinking skills, and the ability to provide outstanding customer service to the public, legal community, and court personnel.

Requirements

A high school diploma or equivalent is required.
Six months of experience performing a combination of the following: customer service, cashiering, and tasks such as typing, filing, answering phones, and data entry, and using various types of office equipment. Relevant education may be substituted for some of the aforementioned experience as approved by Human Resources.
A minimum typing speed of 25 wpm is required.
General office procedures and technology, including electronic file organization, email communication, and the use of office machines such as fax, copy machine and scanners
MS Office Suite products and other relevant web-based applications.
English composition, grammar, punctuation, and spelling.
High-volume data entry and filing.
Technical proficiency in using computer systems and various office technologies.
Interpersonal and customer service skills.
Attention to detail and accuracy.
Effectively manage and prioritize multiple tasks and inquiries in a busy, professional environment.
Follow both verbal and written instructions quickly and accurately.
Identify, organize, sort, and research legal paperwork, verifying the completeness and accuracy of specific case information.
Handle and account for monies received.
Work well both independently and in group situations, assisting with problem-solving.
Exercise initiative and sound judgment in decision-making.
Accommodate changes in responsibilities, duties, and procedures to optimize workflow and handle multiple priorities.
Maintain confidentiality regarding pending court cases and business processes.
Read, write, and speak English fluently.

Nice To Haves

Familiarity with legal documents and/or processes and procedures.
Experience in customer service.
Experience using a court case management system and/or electronic filing system.
College degree or coursework.
Legal terminology and legal forms (preferred).
Court proceedings (preferred).

Responsibilities

Screen, process, and distribute electronically filed documents and other court-related materials.
Use a court case management system and electronic clerk review system to ensure all filings comply with court rules and statutes.
Analyze and enter case-related information, maintaining accurate court records. This includes applying critical thinking to ensure the information is correct and complete.
Maintain focus and attention to complete a series of tasks over the course of a day.
Provide excellent customer service to both internal and external customers in person, over the phone and in writing.
Maintain confidentiality of any information or documents that are not public.
Engage in professional-level discussions with Judges, Judges' staff, Staff Attorneys, attorneys, and the general public.
Express thoughts clearly, both orally and in writing
Use the court's case management system to review and enter information.
Use the electronic clerk review system to review and access electronically filed documents.
Serve as a counter backup when needed, assisting customers in person, over the phone, and via email with filings, passport applications, and marriage licenses.

Benefits

Retirement Plan
Vacation, holidays, and sick leave
100% paid parental leave
Employer-paid Short -term Disability
Tuition Reimbursement
Health Wellness discount program
Mental and Behavioral Health Benefits
Paid Training with Advancement Opportunities
Upon yearly anniversary, 56 hours of sick time accrued, less usage, may be rolled over to vacation time.
medical, dental, life insurance, flexible spending accounts, paid vacation and sick leave